Banquet Coordinator

4 days ago

Andheri Mumbai Maharashtra, India The Mirador Hotel, Andheri Full time

**Banquet Coordinator Duties and Responsibilities**:

- Preparation of Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.
- Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.
- Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.
- Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.
- Monitor all correspondence to ensure it meets with Hotel policy and procedures.
- Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.
- Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
- Tour, inspect, and monitor banquet rooms and presentations.
- Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.
- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
- Ensure accurate follow-up and communication both internally and to the guest/client.
- Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.
- Ensure that all accounts are properly updated in the banqueting system.
- Ensure there are enough sales kits available for any customer visit.
- Ensure feedback received from the host/guests is passed on to all departments.
- Ensure a positive working relationship between all departments.
- Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc.
- Arrange and manage familiarization / educational trips in line with business needs.
- Attending various trade shows and assigned sales trips with accurate follow-up reports.
- Follow up with the Sales Manager to obtain/confirm all event-related information promptly.
- Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly.
- Maintain up-to-date activity and rate information for each account on the banqueting system.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Participate in daily business review meetings, sales meetings, and management meetings.
- Any other job related to banqueting assigned by the management.

**Job Types**: Full-time, Permanent

Pay: From ₹22,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Banquet Coordinator: 1 year (required)

**Language**:

- English (required)

**Location**:

- Andheri, Mumbai, Maharashtra (required)

Work Location: In person

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