Service Desk Coordinator

Job Title: Front Desk CoordinatorJob Description:As a Front Desk Coordinator, you will play a crucial role in ensuring the smooth operation of our office. Your primary responsibility will be to manage the front desk area, handling incoming calls, emails, and correspondence with professionalism and courtesy.Manage front desk operations, including greeting...

**Role Summary**: **Responsibilities**: - Accept calls assigned to Cybix bins. - Assign engineer and update Customer. - Connect with the Customer, and agree on the downtime for repair. - Get calls rescheduled if required. - Co-ordinate with the concerned team for spare parts - End to end tracking of calls till clEnd-to-endeive call report (CSO) scanned copy...

Company OverviewVimerse Infotech operates in the information-technology-and-services industry.Role and ResponsibilitiesWe are seeking an analyst to join our Service Desk team. The ideal candidate will have:A B.Tech./B.E. degree in Computer Science or related field6 months to 1 year of experience in Service DeskGood communication skills and ability to handle...

Front desk and reception dutiesVisitor and call management: Greet and direct visitors, answer, screen, and forward incoming phone calls, and take messages.First point of contact: Provide basic information about the company's products or services to visitors and callers.Reception area maintenance: Keep the reception area tidy and professional.Security:...

Front Desk ResponsibilitiesGreet and assist visitors and clients professionally.Manage phone calls, emails, and visitor logs.Maintain a tidy reception area and handle office supply inventory.Assist Admin/HR team with basic administrative tasks.Preferred Candidate ProfileProven experience in a front desk or customer-facing role.Proficient in MS Office (Word &...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

Position:   Service Desk Engineer / Technical Support Engineer L2 Working Hours:   24x7 Rotational (WFO) Work Location:   NSEZ Phase 2, Noida Experience:   5yrs to 10yrs   Note:   Must have excellent communication skills. Job Description: Key Responsibilities: •              Provide advanced support to end-users for laptop-related...

Job DescriptionRole:Service Desk ManagerDo: ESSENTIAL DUTIES/RESPONSIBILITIES :Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use...

Job Description Position:   Service Desk Engineer / Technical Support Engineer L2 Working Hours:   24x7 Rotational (WFO) Work Location:   NSEZ Phase 2, Noida Experience:   5yrs to 10yrs   Note:   Must have excellent communication skills. Job Description: Key Responsibilities: •              Provide advanced support to end-users for...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a...