
Customer Service Executive
2 weeks ago
Specific Responsibilities
▪ Handle inbound calling for customer service.
▪ Identify and assess customers’ needs to achieve satisfaction.
▪ Build sustainable relationships and trust with customer accounts through open and interactive
▪ communication.
▪ Provide accurate, valid, and complete information by using the right methods/tools.
▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits
▪ Conduct follow-ups to ensure complete resolution of issues.
▪ Keep records of customer interactions, process customer accounts.
▪ Follow communication procedures, guidelines, and policies.
▪ Take the extra mile to engage customers.
Pay: ₹10,444.94 - ₹24,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Tamil (preferred)
- Telugu (preferred)
Work Location: In person
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