
Customer Support Associate- Spanish
7 days ago
**Job Title**: Customer Support Associate - Spanish Language Specialist
**Location**: Chandigarh
**Experience Required**: 0-3 years (Freshers with language proficiency welcome)
**Job Type**: Full-time
**Shift**: Rotational Shifts
**Week Off**: Rotational Week Off
**Facilities**: Cabs and Meal Provided
**Job Summary**:
**Key Responsibilities**:
- Handle inbound and outbound interactions with Spanish-speaking customers.
- Resolve customer queries related to products, services, orders, billing, and more.
- Provide accurate information and troubleshooting guidance in a timely manner.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with internal departments to resolve complex issues.
- Adhere to shift schedules and meet performance KPIs.
- Ensure high levels of customer satisfaction and service quality.
**Requirements**:
- Proficiency in **Spanish** (spoken and written) is mandatory.
- Good command of English for internal communication.
- Prior experience in customer support or BPO is an advantage.
- Strong interpersonal and communication skills.
- Willingness to work in **rotational shifts** and on **rotational week offs**.
- Ability to remain calm and professional under pressure.
**Perks & Benefits**:
- **Cabs provided** for pick-up and drop across Chandigarh & nearby areas.
- **Free meals** during shift hours.
- Professional work environment with growth opportunities.
- Multicultural team and language-specialized support unit.
Pay: ₹25,000.00 - ₹50,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
Application Question(s):
- What is your current CTC ?
- Do you speak Spanish ?
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 7009243534
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