Bpo Sales Coordinator

3 days ago

Bengaluru Karnataka, India ContactPoint360 Full time

Job Title: Sales Outsourcing BPO Coordinator

Department: Business Development Location: Remote Reports To: EVP Bus Development

Job Summary:
The Sales BPO Coordinator will be responsible for managing the administrative functions of the sales processes within the business process outsourcing (BPO) industry. This role ensures smooth coordination between internal teams and deliver qualified leads to the sales team.

Key Responsibilities:

- Sales Process Coordination: Oversee and streamline outsourced sales processes, ensuring seamless integration with internal workflows.
- Performance Monitoring: Track, analyze, and report on KPIs and SLAs for outsourced sales teams, identifying areas for improvement and implementing action plans.
- Track and analyze key performance indicators (KPIs) and sales metrics to support data-driven decision-making.
- Identify areas for process improvement within the sales department and recommend solutions.
- Collaboration: Work closely with internal teams (e.g., marketing, operations, and finance) to provide support for sales initiatives and ensure alignment with organizational goals.
- Training & Onboarding:

- Coordinate onboarding activities for new sales team members, ensuring they have access to necessary tools and resources.
- Work with sales leadership to organize training sessions and workshops to enhance team performance.
- Reporting: Prepare and present detailed performance reports, including insights and recommendations for optimization, to stakeholders.
- Compliance: Ensure all sales activities adhere to regulatory standards and company policies.

Qualifications:

- Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Experience:

- 3-5 years of experience in sales coordination, outsourcing, or BPO management.
- Familiarity with the BPO industry, preferably within a sales or client-facing role.
- Skills:

- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- Attention to detail.
- Proficiency in CRM software and data analysis tools (e.g., Salesforce, HubSpot) and MS Office Suite (Excel, PowerPoint, Word).
- Problem-solving and critical-thinking abilities.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Ability to work collaboratively across teams and with senior leadership.

Key Competencies:

- Results-driven with a focus on achieving targets and improving processes.
- Exceptional interpersonal and client relationship management skills.
- Ability to adapt quickly to changing priorities and business needs.
- High attention to detail and commitment to qual

ContactPoint 360 takes a new hybrid approach to CX by offering full-service omnichannel contact center solutions, digital transformation experts, and full-stack developers all working together to assist our clients to connect with their customers via all points on the customer journey compass. ContactPoint 360 is a global BPO with locations in Canada, The United States, Colombia, India, the Philippines, the United Kingdom, and Greece. Our ability to aggregate such a wide array of talent, technology, and expertise across the world within one agile organization is what adds the 360 to ContactPoint

  • Inside /bpo Sales

    2 weeks ago

    Bengaluru, Karnataka, India Ishttaa TechCraft Full time

    BPO sales/Saas sales/inside sales **Job Types**: Full-time, Permanent Pay: ₹12,885.18 - ₹47,019.85 per month **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9731625276

  • Customer Service

    2 weeks ago

    Electronic City, Bengaluru, Karnataka, India Project X Placements Full time

    ROLES AND RESPONSIBILITIES - Contacting potential customers via telephone to sell plans for various products and services. - Explaining the features and benefits of the plans and addressing customer queries and concerns. - Achieving sales targets and meeting key performance indicators (KPIs). - Maintaining accurate and complete records of customer...

  • International Bpo Sales Process

    2 weeks ago

    Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Role-International BPO Sales Process Location-HSR Layout ,Bangalore Languages-English+ Hindi Qualification - 12/ Graduation Age - Maximum 30 Experienced/ freshers is fine salary-20000-27000 Contact-9364897947 **Job Types**: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹27,000.00 per month Schedule: - Day shift - Morning shift - Night...

  • Dgm- Bpo Operations

    3 days ago

    Bengaluru, Karnataka, India Cognizant Full time

    **Job Title**: DGM, BPO Program **Location: Bangalore** **Department**: Operations **Job Summary**: **Key Responsibilities**: - ** Program Leadership & Strategy**: - Develop and execute strategic plans for the BPO program(s) aligned with organizational goals and client expectations. - Provide strong leadership and direction to internal teams and BPO...

  • Sr Manager Sales- BPO

    5 days ago

    Bengaluru, India Flatworld Solutions Full time

    Join Our Team as aSr.Sales Manager - BPO Services ( Non voice) Are you a dynamic sales professional with a history of success in international markets? Are you ready to lead and innovate in the Data Management sector within the BPO industry? Flatworld Solutions Inc, a global leader in technology-driven business solutions, is looking for an experienced Global...

  • Bpo Trainer

    18 hours ago

    Indiranagar, Bengaluru, Karnataka, India Humaniquee Full time

    BPO sales Trainer **Responsibilities**: - Analyze day to day needs for training in the sales team. - Create training curricula and estimate the budget required to create it. - Develop material required for training for example outline, handouts, etc. - Conduct training sessions for new and current sales personnel. - Develop new approaches and techniques...

  • Bpo Telecaller

    7 days ago

    Bengaluru, Karnataka, India landmark pvt ltd Full time

    URGENT HIRING FOR BPO TELECALLER DIERECT COMPANY APPOINTMENT REQUIRED MORE DETAILS CONTACT 6366559101 Pay: ₹12,000.00 - ₹22,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Supplemental Pay: - Performance bonus - Quarterly bonus **Education**: - Secondary(10th Pass) (preferred) **Experience**: - tele sales: 1 year...

  • Bpo Trainer

    18 hours ago

    Bengaluru, India Decodejobs Full time

    Company Name: Leading BPO Company (Collection or sales ) Location: Hospalya near Kudlu gate Job Role: BPO Trainer Experience: 1+ year as a Trainer in BPO sector (Collection or sales ) Must skills : Should know what is Attrition,Shrinkage, KPI,KRA. Languages: Telugu and English is mandatory **Job Type**: Work From Office Notice Period: Immediate...

  • Bpo Insurance Sales

    2 weeks ago

    Bengaluru, Karnataka, India KonnectNXT Full time

    **Job brief** We are seeking a highly motivated and competitive Insurance Sales Representative to join our team and drive the expansion of our business. As an Insurance Sales Representative, you will play a crucial role in promoting our insurance products and services. This will involve engaging with potential clients, showcasing the benefits of...

  • Bpo Executive

    2 weeks ago

    Bengaluru, Karnataka, India Omkar Agencies Full time

    Position: BPO executive male or female Gross 20000 Take 18000 Time 9:30 to 7 Min SSLC pass Hindi and English must 6days working and 1 rotational week off Process Tata capital sales Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Morning shift Application Question(s): - Do you speak _ Hindi **Experience**: - total work: 1 year...