Solution Architect
6 days ago
Country/Region: IN- Requisition ID: 11208- Work Model:
- Position Type:
- Salary Range:
- Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI**Title**:Solution Architect**:
- Description:
- **JD for Voice Management**:
**1)** **Minimum of 4-6 years of related IP telephony design / implementation experience in the following**:
Cisco Unified Communications Manager/Call Manager, Cisco Unity/Unity Connection, Cisco Contact Center Express (UCCX), Cisco Unified Communications Manager Express, Video, Voice Gateways / Routers / Switches
**2) Minimum of 4 years’ experience in Unified Communications and collaboration concepts, products & technologies **3) Must have good knowledge of voice/PBX/TDM/telephony/IPT/VoIP, messaging ,the H.32X and SIP suite of standards,IP communications and protocols including TCP, UDP, RTP, SCCP, MGCP, as well as presence, instant messaging,directories, federation,etc.
**3) Hands-on experience with the following Cisco products**:
Cisco Unified Communications Manager (CUCM), Cisco Unity Connection Messaging, Cisco Unified Presence Server, a variety of digital and analog voice gateway products especially Cisco ISR routers, a full complement of Cisco hard and soft IP phones/endpoints
4) Experience with medium to large enterprise organizations with multiple remote locations
**6)** Experience of 24 X 7 support leadership in conjunction with a managed service provider maintaining accountability and measurement of uptime
**7)** Excellent verbal and written communication skills
**8)** Good to have experience with Cloud services of voice like Ring Central, Zoom, Genesys
**9)** Cisco Certification such as CCNP, CCVP, or CCIE Voice
**10)** Experience designing and supporting global scale voice solutions
**11)** Experience with backup systems and Disaster Recovery methods for both CUCM and Unity Connection Servers
**12)** Knowledge of LAN/WAN technologies & QoS
**13) **Extensive experience with CUCM, dial plans, call features, media resources
**14)** Implement and maintain network security best practices by assessing current threats, vulnerabilities, risks, and associated technical countermeasures
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