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Customer Support Executive

2 weeks ago

Kakinada, India Brand Buzzar Digital Marketing Full time

**Key Responsibilities**:

- **Customer Assistance**: Provide timely and accurate information to customers, addressing their inquiries, concerns, and issues through various communication channels (phone and chat).
- **Problem Resolution**: Identify and resolve customer problems effectively, ensuring a positive and satisfactory resolution.
- **Feedback Collection**: Gather customer feedback to understand their needs and concerns, and communicate this information to the relevant departments for continuous improvement.

**Required Qualifications**:

- **Education**: Bachelor's degree.
- **Communication Skills**: Excellent verbal and written communication skills, along with active listening abilities.
- **Patience**: Patience and composure in handling challenging customer situations.
- **Customer-Centric Approach**: A strong focus on providing exceptional customer service and a genuine desire to help customers.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kakinada, Andhra Pradesh (required)

Ability to Relocate:

- Kakinada, Andhra Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7286867593