E-commerce Process Work From Home

**Ms. Anshika Dwivedi -+91-63884-48501**

**About The** **Tech Mahindra-**
Tech Mahindra represents the connected world, offering innovative and customer - centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. We are a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.
We are part of the USD 16.9 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, and after-market and vacation ownership.

**Job Roles & Responsibilities**:

- Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.

**Knowledge, Skills and Attitude**:

- Should have very good convincing and selling skills. Should have E
- cellent English communication skills. E
- Should be very confident and presentable.
- Fresher also welcome
- Energy levels should be high

**Technical Requirements-**
- Applicant must have desktop/laptop.
- Processor must be i3 and above or AMD Ryzen 5
- Must have window 10 or Above
- Must have Anti-Virus Must have E
- ternal web-Cam
- Must have Power Backup
- Must have Internet connection with Min 30MBPS Internet speed.
- Must have additional smartphone (Optional)

**Compensation & Benefits**:Rs.1.79PLA to 2.19LPA + Incentives;** will be decided based on qualification, eperience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover.

**Best Of Luck**
- Role:_Customer Success Associate
- Salary:_ 1.75-2.25 Lacs P.A.
- Industry:_BPO / Call Centre
- Department:_Customer Success, Service & Operations
- Role Category:_Customer Success
- Employment Type:_Full Time, Permanent
- Key Skills
- BPOCallingVoice ProcessSelling Skillswork from home
- Customer ServiceNon Voice ProcessTelesalesInbound CallsSemi VoiceCustomer SatisfactionNon VoiceInboundOutbound CallingOutboundOutbound SalesDomestic CallingNight ShiftInternational VoiceVoice
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Graduation Not Required

**Company Profile**:
THR Consultants

**Tech Mahindra** represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. We are a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.

We are part of the USD 16.9 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.
- Company Info
- Contact Company:_THR Consultants
- Address:_NOIDA
- Reference Id:_Anshika-TM-WFH