Telesales Executive

4 days ago

Vasai Maharashtra, India Imperial Lifestyle Full time

Responsibilities:

- **Lead Generation**: Initiate outbound calls to prospective clients to generate leads and identify potential real estate opportunities.
- **Client Engagement**: Communicate effectively with clients, understanding their real estate needs, and providing information on available properties.
- **Follow-up Calls**: Conduct follow-up calls to nurture leads, answer queries, and maintain regular communication to build and maintain a positive relationship.
- **Database Management**: Maintain accurate and up-to-date records of client interactions, ensuring all details are entered into the CRM system.
- **Market Knowledge**: Stay informed about the real estate market trends, property values, and competitive offerings to provide accurate and relevant information to clients.
- **Appointment Scheduling**: Schedule appointments for interested clients to visit properties and coordinate with the sales team for property showings.
- **Feedback Collection**: Gather feedback from clients regarding their preferences, concerns, and experiences to improve services and enhance customer satisfaction.
- **Targets and Reporting**: Meet daily, weekly, and monthly targets for lead generation and call volume. Provide regular reports on call metrics, lead conversion, and other relevant KPIs.
- **Team Collaboration**: Collaborate with the sales and marketing teams to align strategies, share insights, and contribute to the overall success of the real estate business.
- **Professional Etiquette**: Maintain a professional and courteous demeanor during all interactions, adhering to ethical business practices.

Qualifications:

- **Education**: High school diploma or equivalent. A degree in marketing, business, or a related field is a plus.
- **Experience**: Proven experience in telecalling, telemarketing, or customer service, preferably in the real estate industry.
- **Communication Skills**: Excellent verbal communication skills with a clear and confident tone. Ability to articulate information effectively.
- **Interpersonal Skills**: Strong interpersonal skills with the ability to build rapport and establish positive relationships with clients.
- **Persistence**: A proactive and persistent approach to lead generation, with the ability to handle rejection and maintain motivation.
- **Technology Skills**: Proficient in using CRM systems, Microsoft Office, and other relevant software tools.
- **Knowledge of Real Estate**: Basic understanding of real estate market trends, property types, and relevant industry terminology.
- **Target-Driven**: Ability to work towards and achieve set targets and goals.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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