Customer Relation Executive

5 hours ago


Airoli Navi Mumbai Maharashtra, India Conneqt Business Solutions Full time

**Job Description - Customer Relation Executive / TL.**

1. TL with 3 years+ experience preferred.

2. Accounting Background with AR/Collection experience.

3. Support Account Managers via Phone and mails (With good English knowledge) as interactions to be done with our global partners too.

4. Sending invoices to Customers, following up with Customers for payments as per PTP

5. Resolving Customer disputes if any by coordinating with internal departments, Updating CES for every unique interaction

6. Ensuring Transaction Feedback is closed within timelines.

7. Achieving Monthly Collection Target.

8. Reconciliation from Customer end for payment clarity

9. Should handle direct end to end accounts.

10. Should be able to Handle high end customers.

**Person Specifications**:
**1. **Good English communications skills Verbal & written.

2. Good knowledge of Excel

**3. **Should be able deal corporate customers.

**4. **Should be target oriented.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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