Contact Center

Job Description Must-Have Unified Communication Manager; Contact Center Good-to-Have - MS Telephony; Cisco WebEx; Genesys Contact Center; Solution; Design & Implementation Responsibility of / Expectations from the Role 1 Excellent Communication and Articulation Skills 2 System Design Expertise 3 Understanding of Telecom business processes 4 Result...

Now Hiring: Supervisor – Cruise (Contact Center Background)We are looking for an experienced and dynamic Supervisor to lead our Cruise Customer Service team. The ideal candidate will have a strong background in contact center operations, with proven experience in driving both service and sales performance.Role Overview:As a Supervisor, you will provide...

**Responsibilities**: - Work closely with the contact center administrator on the networking team - Review and maintain IVR configurations based on set specifications from Client Services - Work with developers, QA, and regional managers for continuous improvements and high-quality, on-time deliveries - Provide training and technical assistance for any...

Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-specialty tertiary care hospital that excels in various medical disciplines, from cardiac to neurosciences. Strategically located in Mumbai, Maharashtra, it adheres to international standards and is renowned for its cutting-edge medical technology and commitment to...

We're on the lookout for a dynamic Learning & Development Trainer - Contact Center who's not just a teacher but a Patient-Centric Care maestro Join our passionate team and play a pivotal role in shaping the future of healthcare by delivering training programs that make our Contact Center team shine in patient experience.Qualifications:* Proven experience as...

**About This Job**: The purpose of this role is to support the Transfer Programs leadership team with all things related to Transfer Programs optimization. The Contact Center Transfer Coordinator will frequently spend their time reconciling for Transfer Programs performance with available reporting. This individual will ultimately spend the vast majority of...

Role & responsibilitiesKey Skill Set- B2C sales, tele sales, inside sales, outbound salesInsurance - Motor InsuranceDesignation- Contact Center ManagerTeam Size- 100 +Major Job responsibilitiesTele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service.Customer...

HiringContact Center Executive – Wealth Management (Inbound & Outbound)Location:Navi MumbaiEmployment Type:Full-timeExperience Level:1–2 years in Contact Center / Tele-Sales / Wealth or BFSI domain preferred.Education:Graduate / Post Graduate in any discipline.About the RoleWe are looking for enthusiastic and customer-focused professionals to join our...

Job TitleTeam Lead – Contact CenterFunctionCustomer ServiceReports ToManager –Customer ServiceLocationHQCTravel Required25% þ 50% ☐ 75% ☐About DHL Blue Dart Express India:At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...