Customer Support Executive(Female)

5 days ago

Porur Chennai Tamil Nadu, India R & D Instruments Full time

**FEMALE CANDIDATE ONLY**

**About Us**:
R&D Instrument Services Company is a leading provider of innovative solutions in the field of process instrumentation. We specialize in manufacturing and exporting a wide range of Calibration instruments used in laboratories across various industries. Our commitment to excellence and customer satisfaction drives our continuous growth and success in the market.

**Job Overview**:
**Key Responsibilities**:
**Customer Interaction**:

- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

**Problem Resolution**:

- Identify and assess customers’ needs to achieve satisfaction.
- Diagnose and troubleshoot technical issues and provide solutions.
- Escalate unresolved issues to the appropriate internal teams and follow up until resolved.

**Documentation and Reporting**:

- Maintain detailed records of customer interactions, process customer accounts, and file documents.
- Prepare and distribute customer activity reports.
- Provide feedback on the efficiency of the customer service process.

**Product/Service Knowledge**:

- Stay updated with product knowledge and new product/service offerings.
- Provide customers with information about new features and services.

**Team Collaboration**:

- Work closely with team members to meet and exceed customer service goals.
- Collaborate with the sales and marketing teams to stay updated on product knowledge and promotions.

**Qualifications**:
**Education**:

- Bachelor’s degree preferred.

**Experience**:

- Proven customer support experience, sales engineer or experience as a client service representative.
- Strong phone contact handling skills and active listening.

**Skills**:

- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficient in using customer support software, databases, and tools.
- Familiarity with CRM systems and practices.

**Personal Attributes**:

- Customer-oriented and able to adapt/respond to different types of characters.
- Positive attitude and a passion for providing exceptional customer service.
- Problem-solving skills and the ability to think on your feet.

**Benefits**:

- Competitive salary and performance-based incentives.
- Professional development and career growth opportunities.

**Compensation**:

- Required Experience:_ 2- 5yrs
- Compensation_: 2.4-3.6 LPA
- Working hours_: Day Shift Mon - Friday (9 AM - 6.15 PM)Sat(9 AM - 1.30 PM)

Location: Porur, Chennai

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Provident Fund

Application Question(s):

- What is your Current CTC ?
- What is your Expected CTC ?

**Experience**:

- total work: 1 year (required)
- Sales Engineer: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Customer Support Executive(Female)

    1 week ago

    Porur, Chennai, Tamil Nadu, India R & D Instruments Full time

    **FEMALE CANDIDATE ONLY** **About Us**: R&D Instrument Services Company is a leading provider of innovative solutions in the field of process instrumentation. We specialize in manufacturing and exporting a wide range of Calibration instruments used in laboratories across various industries. Our commitment to excellence and customer satisfaction drives our...

  • Customer Support Executive

    20 hours ago

    Alandur, Chennai, Tamil Nadu, India Harvas Management Solutions Private Limited Full time

    A Leading distributor and supplier of all Office Automation Products like Photocopiers / Xerox machines... is now hiring.. - **Position: Customer Support Executive**: - **Gender: Female (Only)**: - **Job Location: Alandur, Chennai 600016**: - **Age Limit: below 30yrs** - Good Communication - Register the complaints and arrange Service Engineers - Track...

  • Customer Support Executive(female)

    2 weeks ago

    Ambattur, Chennai, Tamil Nadu, India Sura Housing Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Need Female candidate for customer support executive @Ambattur,Chennaiambattur near by location candidate needFreshers are also welcomefixed salary+incentiveage below 35Job Type: Full-timePay: ₹15, ₹25,000.00 per monthBenefits:Cell phone reimbursementEducation:Secondary(10th Pass) (Preferred)Work Location: In personSpeak with the employer

  • Customer Support Executive

    20 hours ago

    Tambaram, Chennai, Tamil Nadu, India Disenosys Edtech Pvt Ltd., Full time

    Job Title: Customer Support Executive - Female Qualification: Any Graduate Experience: 1-2 years in customer relationship. Languages Required: Tamil, English & Hindi will be an added advantage Roles & Responsibilities: Student documentation work. Loan processing for student fee payment. Scheduling classes, co-ordinating with student and mentor. Taking...

  • Female - Customer Telecalling Executive

    1 week ago

    Chennai, Tamil Nadu, India Woodpecker Furniture Full time

    **Female - Customer Telecalling Executive** Work Location**:Besant Nagar, Chennai** **Requirements and skills** - 1-3 years of relevant experience - Excellent verbal and written proficiency in English and Tamil. (Hindi - will be an added value) - Proactive Communication - Capability to interact with customers of varying persona - Active team player -...

  • Junior Customer Support Executive

    5 days ago

    Pallavaram, Chennai, Tamil Nadu, India ST COURIER Full time

    Warm Greetings from ST Courier Head Office. We are Urgently hiring Customer Support Executives - Females Experience: 0 - 1 Year Industry: Logistics Department: CSD (Customer Care) Roles: - Solving the Customer's Queries - Following for the Consignment/ Delivery of Couriers or Parcels - Making sure and arranging for the on time delivery. **Salary**: 10...

  • Customer Care Executive

    3 days ago

    Porur, Chennai, Tamil Nadu, India lil-Brahmas School of Fine Arts Full time

    **Greetings from lil-Brahmas!** We are glad to inform you that there is an opening for Customer care Executive in our Fine Arts School. We are dedicated to teaching of Fine Arts for over 13 years **Job Profile**: Job Title**:Customer Care Executive (Female)** Qualification**:Any Degree** Experience**:We are looking for 1yr to 2year relevant...

  • Customer Support Executive

    5 days ago

    Tiruvottiyur, Chennai, Tamil Nadu, India Innovsource Services Pvt Ltd Full time

    Required Customer Support Executive(ONLY FEMALE CANDIDATE) for Top MNC. An IT Help Desk Technician is **responsible for providing technical support and assistance**. They interact with customers by phone or in-person to resolve their computer problems related to software and hardware issues to help them get back up running smoothly again. Pay: ₹15,000.00...

  • Customer Support Executive

    1 week ago

    Guindy, Chennai, Tamil Nadu, India Touchmark Descience Pvt Ltd Full time

    IMMEDIATE HIRING FOR TELUGU AND HINDI FEMALE TELECALLING SPECIALIST DESIGNATION : Customer Support Executive SALARY : 18k to 20k *EXPERIENCE* : 1 to 2 Years of Experience Good communication skill in Telugu or Hindi *INTERVIEW DATE* : 5th October 2024 INTERESTED CANDIDATE SHARE YOUR RESUME TO WHATSAPP: *9962377503* *Contact Person : HR...

  • Customer Support

    5 days ago

    Chennai, Tamil Nadu, India NEO GUIDE Full time

    customer support executive Tamil Voice process Male/female shift : 9.30 am to 6.30pm (Monday to Saturday) Location: Chennai Qualification: 12th or degree **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person