System Administrator
2 days ago
ROLES & RESPONSIBILITIES
- Agent logs, receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved/closed out within the ticketing system as per the SLA.
- Provides first-level problem resolution on incidents with users; and walks the user through a series of steps to determine issue; classifies level, priority and nature of problem.
- Opens, tracks, taking ownership of issues and promotes end-user satisfaction; tracks activities of technical support specialists to whom tickets were assigned.
- Works with Level 2 and other escalation points to resolve technical issues.
- Accurately classifies and records details of inquiries into a web-based ticketing system.
- Effectively manages/prioritizes time to ensure that minimum Service Levels are met and/or exceeded.
- Should have hands on experience of working and coordinating with third party vendors.
EXPERIENCE
9 Months - 2 Years
SKILLS
Primary Skill: System Administrator
Sub Skill(s): System Administrator
Additional Skill(s): Network Adminstrator, Managed Services-Network, Computer Fundamentals
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
-
System Administrator
2 weeks ago
Noida, India MNL Gluck Services Pvt Ltd Full timeGraduation in Information Technology, Computer Science or a related discipline; professional certification (e.g. RedHat Certified System Administrator (RHCSA) or/and Cisco Certified Network Administrator (CCNA)) is a plus - Proven 5-7 years of experience as a System Administrator, Network Administrator or similar role - Experience with databases, networks...
-
System Administrator
2 days ago
Noida, India SBS Full timeJob DescriptionWe’re looking for an experienced Senior Cloud System Administrator to join our global infrastructure team. In this role, you will take ownership of critical components of our cloud and virtualization environments, contribute to architecture decisions, and lead implementation efforts for new infrastructure services. As a senior contributor,...
-
System Administrator
2 days ago
Noida, India KSNR SERVICES Full timeAs a System Administrator with 3 years of experience, you will be responsible for managing and maintaining the computer systems and networks of our organization. You will work closely with the IT team to ensure the smooth operation of all IT infrastructure and provide technical support to end users. Your expertise and knowledge in system administration will...
-
System Administrator
4 hours ago
Noida, India Sinch Full timeWe are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (cPaas) provider - the connector between the two through our messaging, voice and video solutions. By year end Sinch will be close to 5000 employees in more than 50 countries...
-
System Administrator
1 week ago
Noida, India Talent Corner HR Services Private Limited Full time**Principal Duties**: - Office 365 Administration and Deployment - The setup and maintenance of **Domain Controller**, DNS Servers, DHCP Servers, and File Server. - Creating, **Installing, configuring, and maintaining **the Virtual Machines, installing Guest Operating Systems like Windows, and Linux from VMware and Hyper-V technology. - Act as a Microsoft...
-
System Administrator
4 days ago
Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank,...
-
System Administrator
4 days ago
Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionSBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank,...
-
System Administrator
4 days ago
Noida, India HCL Technologies Full timeJob Summary **Location**: Noida Project role: System administrator Qualification: B-Tech **Experience**: 2.5-5 Years **Skills**: Linux No. of positions: 1 Job description: "Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service Engineering of systems administration-related solutions for various project and...
-
System Administrator
4 days ago
Noida, Uttar Pradesh, India Netforchoice Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per yearKey Responsibilities: -System Administration:Security:Network Configuration:System Monitoring:User Support:Documentation:Interested candidates can share their resume at Health insuranceProvident fund
-
System Administrator
4 days ago
Noida Sector 16, Noida, Uttar Pradesh, India Tarality Ecosystems Private Limited Full timeSystem Administrator Job Description Job Title: System Administrator **Job Description**: **Responsibilities**: System Administration: Install, configure, and maintain servers, workstations, and network devices. Monitor system performance and troubleshoot issues promptly. Perform regular system backups and disaster recovery procedures. Implement...