Service in Charge
2 days ago
Supervise and coordinate the activities of the service department.
- Manage service bookings and ensure timely delivery of serviced vehicles.
- Maintain high standards of customer service and handle customer complaints effectively.
- Monitor the quality of repair and maintenance work carried out by the technicians.
- Ensure all job cards are properly created and closed with accurate billing.
- Coordinate with spare parts department for availability and timely delivery of parts.
- Implement and monitor standard operating procedures and service protocols.
- Train and guide service advisors and technicians.
- Prepare daily, weekly, and monthly service performance reports.
- Achieve service revenue and customer satisfaction targets.
- Ensure compliance with safety and manufacturer standards.
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Two Wheeler: 2 years (required)
Work Location: In person
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