Colleague Service Support Advisor

4 days ago

Kolkata West Bengal, India BT Group Full time

**Colleague Service Support Advisor**:

- Job Req ID: 48824
- Posting Date: 14 Jul 2025
- Function: HR
- Unit: People & Culture
- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India
- Salary: within budget

**Why this job matters**:
The HR Ops. Advisor 3 assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures, and recruiting.

**What you’ll be doing**:
1. Assists with the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives.
2. Assists with the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information, meeting all legal and regulatory requirements as well as performance objectives such as performance reviews and goal setting.
3. Assists in the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations and ensures that personnel records meet all standards of accreditation.
4. Works alongside HR professionals to support the implementation of transformation and change projects to improve the effectiveness of the business function.

**The skills you’ll need**:

- Regulatory Compliance- Data Analysis- Communication- KPI/Metric Monitoring- Issue Resolution- Change Management- Performance Management- Business Process Improvement- Stakeholder Management- Policy Design- Project/Programme Management- Decision Making- HR Operations- Growth Mindset- Inclusive Leadership**Our leadership standards**:
**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

  • Colleague Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Colleague Service Support Advisor**: - Job Req ID: 42979 - Posting Date: 27 Jan 2025 - Function: HR - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The HR Ops. Advisor 3 assists in the delivery of people processes and practices such as payroll programmes, HRIS...

  • Colleague Service Support Advisor

    2 weeks ago

    Kolkata, West Bengal, India BT Group Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Colleague Service Support AdvisorJob Req ID: 48824Posting Date: 14 Jul 2025Function: HRUnit: People & CultureLocation:DLF IT Park,Phase II, IIF/1, Kolkata, IndiaSalary: within budgetWhy this job mattersThe HR Ops. Advisor 3 assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to...

  • Service Advisor

    2 weeks ago

    Kolkata, West Bengal, India SPEED AUTO SERVICE PVT LTD Full time

    **Job for Service Advisor** **Company Name**:_**Speed Auto Service Pvt Ltd**_ **Position: Service Advisor** **Employment: Full time, Regular** **Qualification: Any graduates** **Job Location: Kolkata** **Experience: 1 Year in same field** **Must have basic excel knowledge** **Roles and Responsibility**: - Greet customers when they arrive at the...

  • Customer Service Support Advisor

    2 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41189- Posting Date: 2 Dec 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 47298 - Posting Date: 27 May 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: Rajarhat, Kolkata, India - Salary: within budget **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 47285 - Posting Date: 15 Jul 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    4 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 39134- Posting Date: 16 Sep 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...

  • Customer Service Support Advisor

    4 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 51016 - Posting Date: 16 Sept 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    4 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 48143 - Posting Date: 22 Jul 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: PLOT NO II F/1, BLOCK II F, RA, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value...

  • Trainee Business Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Trainee Business Service Support Advisor**: - Job Req ID: 50768 - Posting Date: 9 Sept 2025 - Function: Apprentices - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 1 assists customers across all channels, delivering customer value and...