Colleague Service Support Advisor

15 hours ago

Kolkata West Bengal, India BT Group Full time

**Colleague Service Support Advisor**:

- Job Req ID: 42979
- Posting Date: 27 Jan 2025
- Function: HR
- Unit: Finance & Business Services
- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India
- Salary: competitive

**Why this job matters**:
The HR Ops. Advisor 3 assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures, and recruiting.

**What you’ll be doing**:
1. Assists with the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives.
2. Assists with the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information, meeting all legal and regulatory requirements as well as performance objectives such as performance reviews and goal setting.
3. Assists in the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations and ensures that personnel records meet all standards of accreditation.
4. Works alongside HR professionals to support the implementation of transformation and change projects to improve the effectiveness of the business function.

**The skills you’ll need**:

- Regulatory Compliance- Data Analysis- Communication- KPI/Metric Monitoring- Issue Resolution- Change Management- Performance Management- Business Process Improvement- Stakeholder Management- Policy Design- Project/Programme Management- Decision Making- HR Operations- Growth Mindset- Inclusive Leadership**Our leadership standards**:
**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

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