Edp Executive

1 week ago

Mumbai Maharashtra, India Medispec (I) LTD Full time

**Key Responsibilities**:

- Manage, maintain, and administer the software platform and associated modules.
- Provide first-line user support, diagnose issues, and ensure timely resolution across departments.
- Liaise with software vendors and internal IT teams for updates, customizations, and technical support.
- Ensure data integrity, timely processing, and regular backups within the system.
- Conduct user training sessions and create supporting materials to promote effective use of the platform.
- Monitor software performance and generate routine and ad-hoc reports for management.
- Support the integration of the software with other internal biotech systems, such as LIMS, ERP, and document control systems.
- Maintain up-to-date documentation, including SOPs, user manuals, troubleshooting guides, and incident logs.
- Ensure software usage is compliant with industry regulations, such as GLP/GMP, and internal data security protocols.
- Assist during audits and compliance reviews involving the software and its data handling practices.

**Required Skills & Competencies**:

- Hands-on experience with enterprise software platforms used in biotech or related industries.
- Strong problem-solving and troubleshooting skills.
- Understanding of biotechnology operations, workflows, and data standards.
- Knowledge of database management, software integration, and basic IT infrastructure.
- Ability to train and support non-technical users effectively.
- Excellent verbal and written communication and documentation skills.
- Attention to detail and ability to work independently as well as collaboratively.

**Qualifications**:

- Bachelor’s degree in Information Technology, Computer Science, Biotechnology, or a related field.
- Minimum of 2 years’ experience supporting enterprise software, preferably within biotech or life sciences industries.
- Experience with workflow automation, reporting tools, or system integrations is an added advantage.

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person

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