Customer Service Executive

**Location**: Goa

**Experience**: In administration and talent acquisition is for 0-2 years is mandatory

**Preferred Qualification**:HSC and above

**About Us**

Enigmasoft Technologies Pvt. Ltd is an IT outsourcing company headquartered in UK having its presence in India, Panaji, Goa. We are known for office ethics, amazing work culture and a great work environment. We appreciate out-of-the-box thinking and welcome suggestions that add value to the business. We are one of those companies who walk the talk and that makes us stand out in the market with our amazing set of employees and strong clientele. We deliver exceptional technology solutions for world-class businesses in every industry, from dynamic startups to stable establishments. We work in various domains like Fin-tech, Architecture, Blockchain, Energy, Gas, Pharma, Human Resources and Staffing. We believe socializing is a part of work life balance and follow the mantra of work hard and party harder. At Enigma, we believe in saving planet earth and much emphasis is given to the burning social issues such environment, harmful climate impacts and its changes.

**Our Culture**

Enigmasoft Technologies thrives to give its employees a very supportive and Non-Toxic environment with a strong emphasis on maintaining a healthy work-life balance. We take pride in our excellence in creating an individual to an advanced professional with strong skill sets. Enigma believes and respects each employee, has a wide range of culture, creativity and has driven innovation which creates a healthy work environment and makes it an outstanding place to work with. In addition, our organization promotes a healthy gender balance.

**Why you should join us** - Working at Enigmasoft Technologies is a rewarding experience Happy, amazing and ethical work culture, great work environment, out of the box thinking employees, creativity in different aspects of work, Happy employees and the growth opportunity to take on roles that go beyond a job description are the few reasons why we... If you are someone who wants to be challenged, grow, develop, and truly be a part of an incredible journey.

**Full Time Employee benefits**
- Enigma, cares for each employee’s and its family’s health and wellbeing, each of the members life is Insured with medical insurance extended to the family member covering spouse and Children
- Apart from the PL, CL and SL we also have other leave benefits like Maternity leave, Paternity leave, Bereavement leave, Marriage leave and Covid recovery leave.
- We plan your future and retirement by enrolling in the employee Provident scheme.
- Enigma, appreciates employee's out of the box thinking capacity, their efforts and hard work by rewarding and appreciating the employee in quarterly Rewards and Recognition Program.
- To have the work life balance and motivation flowing at work we have fun Friday's at work.
- We do not let the employees forget about health is wealth and have various sports activities for them.
- Enigma enjoys the born days (Birthday’s) of the employee by having birth celebrations at work
- We also have tie ups with various restaurants, gym centers and Grocery bazar where you would be offered services on discounted rates.
- We work Monday
- Friday from 1.30 pm
- 10.30 pm and have fixed Saturday/Sundays off.

**Requirement**
- Logical, thirst for knowledge and desire to excel.
- Self-Motivated and hardworking individuals
- Excellent communication skills
- Problem solving skills
- Willingness to learn
- Sporting mentality with a passion to hit goals
- Team players

**Key Skills**
- MS Office, MS Word, MS Excel, MS PPT
- Excellent verbal & written communication
- Time Management
- Documentation
- Tech support for international Telecom process
- broadband customer service/tech support for an international client.
- Excel and MS Office or other Productivity tools

**Skills and Communication**
- Excellent communication and people's skills.
- Strong computer skills in MS Office: Word, Excel, PowerPoint and Outlook