Front Office Executive
2 days ago
A **Front Office Executive** is responsible for handling the day-to-day operations of the front desk while supporting sales, administration, and customer service. The role requires a blend of organizational, communication, and administrative skills to ensure a seamless experience for clients, visitors, and internal teams.
**Key Responsibilities**:
- **Customer Service and Client Interaction**:
- Greet and welcome visitors, clients, and vendors as they arrive at the office.
- Provide information regarding projects, and services offered by the company.
- Address client queries, schedule property viewings, and ensure a positive client experience.
- **Sales Support and Coordination**:
- Coordinate with the sales team to arrange client meetings, presentations, and tours of properties.
- Assist in preparing promotional materials, property listings, and other documentation as needed.
- Maintain a schedule of client appointments and follow up on leads to help drive sales conversions.
- **Administrative Duties**:
- Maintain accurate records, including client data, meeting notes, and inquiry logs.
- Manage office supplies, inventory, and maintain a professional and organized front office area.
- **Coordination and Communication**:
- Liaise between clients, the sales team, and other departments to ensure smooth workflow.
- Update clients on ongoing developments, promotions, or upcoming events related to real estate projects.
- Act as a point of contact for any operational or maintenance issues in the office.
- **Documentation and Record Management**:
- Maintain and organize documents, including property agreements, invoices, and client records.
- Ensure that all documentation is filed, stored, and retrieved efficiently for easy access by authorized personnel.
**Qualifications and Skills**:
- **Education**: Bachelor's degree in business, real estate, or a related field is preferred.
- **Experience**: Prior experience in a front office, customer service, or administrative role.
- **Skills**:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM software.
- Professional demeanor and a client-oriented approach.
**Key Competencies**:
- Client-oriented and responsive
- Strong time management and attention to detail
- Adaptable and able to work in a fast-paced environment
- Ability to work collaboratively and effectively as part of a team.
- **Fluency in English is Mandatory**:
- **Opportunity open for Females**
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Work Location: In person
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