Collections Executive

1 week ago

Gurgaon, India GalaxyCard Full time

Gurugram, Haryana

Work Type: Full Time

**Collections Executive**

**Company**:
**Job Role**:

- We are currently hiring a Collections Executive who will be active, energetic and an enthusiastic individual with a go-getter attitude and willing to go the extra mile to reach the goal.

**Responsibilities**:

- Call Customers with Overdue Accounts.
- Understand and Explain Benefits of Repayment and Credit History of Customer.
- Correct Customer Misunderstanding On Product Policy and Terms.
- Set Up Payment Plan and Follow-Up Schedule.
- Educate Customer On Consequences for Late Payment.
- Escalate Difficult or Unusable Case to Team Leaders.
- Provide Feedback On Reason for Default to Team Leader.

**Perks and benefits**
- Fast growing team with exciting engineering challenges everyday
- Flexible work timings, no dress code, no micromanagement
- 100% merit driven culture. Performance is rewarded every time. No limit on compensation revisions, promotions for the performant
- No box. You work with the whole team, participate in every discussion. End to end visibility. You're not confined to just your role
- Medical insurance
- Flexible salary structure
- Unlimited sick leaves
- Free snacks and drinks in office

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