Am/dm Quality

3 days ago

Navi Mumbai, India Zenfinet Solutions (OPC) Pvt. Ltd. Full time

**Designation: AM/DM Quality (BPO Industry)**

**Location: Navi Mumbai**

**The Incumbent will be responsible to**:

- Provides day-to-day direction to Lead Associates.
- Coordinates with all departments to ensure that the Quality Targets are met.
- Designs the Quality Management System that standardizes and documents all processes.
- Ensures compliance to contractual deliverables and address team-level issues.
- Implement initiatives and projects as needed in order to drive performance.
- Ensures that SLAs in Quality are met.
- Designs and drives KPIs and KRAs of the team.
- Coordinates with all departments in implementing Quality Programs.
- Conduct RCA for challenged metrics.
- Produce Reports as needed.
- Keep trackers, ISO documents and other account files updated.
- Conducts projects to improve performance.
- Develops plans to minimize cost and increase productivity.
- Plans for manpower requirements and implemented right sizing of the department when needed.
- Creates process documentation and standardizes processes of quality.
- Conduct trainings for quality as needed.
- Develop the quality team in accordance to the quality roadmap.
- Perform other duties that may be assigned from time to time.

**Requirement**:

- Must have at least 5 years of work experience in Quality.
- Must have experience in managing/working in international process
- Must have excellent English communication and writing skills.
- Must be proficient in MS Office & possess great Analytical skills.
- Must have at least 2 years’ experience as a Quality AM

**Salary**: Up to ₹700,000.00 per year

**Benefits**:

- Commuter assistance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Quality Analysis: 6 years (preferred)
- BPO Industry: 6 years (preferred)
- 7QC Tools: 5 years (preferred)
- Six Sigma: 1 year (preferred)
- AM Quality: 2 years (required)
- total work: 7 years (preferred)

**Speak with the employer**
+91 9594474184

  • Dm/am

    4 days ago

    Mumbai, India ideaForge Full time

    DM/AM - Customer Support & Success- Mumbai (On-Site)- ExecutiveRefer a Friend **Job Description**: **Education - Technical Background / B.E.** - **Customer Support**: - Responsibility of Service parameters TAT, Response time, Out of Box failure, Preventive Maintenance visits. - Responsible for System troubleshooting, Root Cause Analysis and effective...

  • Am/dm - Finance - Mumbai

    24 hours ago

    Mumbai, India Busisol Sourcing Full time

    **Job Code** - : JN/52542/2013 **Contact Person** - : Mr. Appan **Industry type** - : Manufacturing Company **Position** - : AM/DM - Finance - Mumbai **Work Experience** - : 3 to 6 **Status** - : active **Hiring Role** - : AM/DM - Finance **Response Ph/Mob** -: - +91-XXXXXXXXXX / 9820129964 **Date** - : 04-Nov-2020 **End Date** - :...

  • Quality Process Excellence( PEX)- AM/DM

    2 weeks ago

    Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Quality process excellence( PEX)- AM/DM - Navi MumbaiSix Sigma Green Belt OR Black Belt certificationGraduate in any streamAnalyticsGood knowledge of MS OfficeDescent knowledge of statistical toolsDrive the Six Sigma culture and initiative across the organization with commitment, passion and persistenceEnsure Positive contribution to the companys Gross...

  • Am/dm Exim Banking

    24 hours ago

    Mumbai, India Busisol Sourcing Full time

    **Job Code** - : JN/52541/2013 **Contact Person** - : Mr. Appan **Industry type** - : Manufacturing Company **Position** - : AM/DM Exim Banking - Mumbai **Work Experience** - : 3 to 6 **Status** - : inactive **Hiring Role** - : AM/DM Exim Banking **Response Ph/Mob** -: - +91-XXXXXXXXXX / 9820129964 **Date** - : 04-Nov-2020 **End Date** - :...

  • AM/DM - Procurement

    2 weeks ago

    Navi Mumbai, Maharashtra, India StockHolding Document Management Sevices (StockHolding DMS) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Assistant Manager / Manager - ProcurementLocation: Mahape, Navi MumbaiCompany: StockHolding Document Management Services Ltd.Experience Required: Relevant experience of 5-7 yearsAge Criteria: Not more than 35 as on 31/08/2025Educational Qualification: First Class GraduateAbout StockHolding DMS Ltd.:StockHolding DMS Ltd. is a leading provider of...

  • am/ dm

    2 weeks ago

    Mumbai, Maharashtra, India Anika Industries Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: AM/ DM - Compliance Department, Abhinandan VenturesJob Location: MumbaiAbout Abhinandan Ventures An Abhinandan Lodha Enterprise:Abhinandan Ventures, an Abhinandan Lodha Enterprise, is a formidable collective of some of the best-of-breed, high-growth new-age businesses. We back highly ambitious ideas and turn them into category-disrupting...

  • AM/DM- Training

    4 weeks ago

    Bengaluru, Mumbai, India Lineup Manpower Solutions Private Limited Full time

    Job Description Canara Hsbc Life Insurance Des : AM/DM- Training Ctc : 6 -10 lpa A life insurance training Job Description (JD) involves responsibilities like identifying training needs, designing and delivering programs for product, sales, and compliance, developing onboarding materials, and assessing training effectiveness.Key qualifications include a...

  • Am Quality

    1 week ago

    Navi Mumbai, India Coppergate Consultants Pvt. Ltd. Full time

    Provides day-to-day direction to Lead Associates. - Coordinates with all departments to ensure that the Quality Targets are met. - Designs the Quality Management System that standardizes and documents all processes. - Ensures compliance to contractual deliverables and address team-level issues. - Implement initiatives and projects as needed in order to drive...

  • Leadership Development- Mumbai- AM/DM

    1 week ago

    Mumbai, Maharashtra, India Deloitte Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role- Leadership DevelopmentDesignation- AM, DMLocation- Mumbai(no relocation)Learning Program Design & DeliveryAssist in designing, developing, and implementing learning interventions (classroom, virtual, blended).Coordinate and deliver training programs across functional and leadership development areas.Support the creation of engaging learning content in...

  • Am/dm - Heat Treatment, Tmpu

    7 days ago

    Mumbai, Maharashtra, India Mahindra & Mahindra Ltd Full time

    AM/DM - Heat Treatment, TMPU **Date**:28 Oct 2025**Location**:Mumbai A.O, MUMBAI-KND-AD, IN**Company**:Mahindra & Mahindra Ltd**Responsibilities & Competencies** - Sound knowledge of furnaces like CGC, SQF, Vacuum & Induction hardening machines with process Design/ Controls. - Emergency handling like power cut, gas cut, gas leakage, high understanding of...