Hospital Coordinator

3 days ago


Bengali Square Indore Madhya Pradesh, India Shakuntala Devi Hospital Full time

**Job Title: Hospital Coordinator - Visiting Doctor Relations**

**Location**: Shakuntala Devi Hospital and Research Centre

**Department**: Business Development / Medical Coordination
**Reports To**: Hospital Administration

**Type**: Full-Time

**Position Overview**:
We are seeking a proactive and personable **Hospital Coordinator** to manage and strengthen relationships with **visiting and affiliated doctors**. This role is vital in enhancing doctor engagement, ensuring a seamless coordination of services, and **encouraging visiting consultants to admit their patients** to our hospital by showcasing the superior care, facilities, and support we offer.

**Key Responsibilities**:

- **Relationship Management**:

- Serve as the primary point of contact for visiting doctors and consultants.
- Build strong, trust-based relationships with key external physicians.
- Regularly engage with doctors to understand their needs and expectations.
- **Referral & Admission Promotion**:

- Strategically encourage doctors to prefer our hospital for patient admissions and procedures.
- Highlight hospital services, clinical expertise, technology, and patient care advantages.
- Develop and implement doctor engagement programs, events, or CME activities.
- **Coordination & Support**:

- Coordinate with internal departments to ensure smooth scheduling, patient admissions, and treatment processes for doctors and their patients.
- Facilitate onboarding of new visiting doctors and provide them with hospital protocols and support.
- **Market Intelligence**:

- Monitor referral patterns and gather feedback on why doctors may choose competing hospitals.
- Identify gaps or opportunities to improve hospital services and increase loyalty.
- **Reporting & Documentation**:

- Maintain updated records of doctor interactions, referral trends, and admission data.
- Provide regular reports to management on performance metrics and doctor engagement levels.

**Qualifications**:

- Bachelor's degree
- Excellent interpersonal, communication, and persuasive skills.
- Strong understanding of hospital operations and patient flow.
- Proficiency in MS Office.

**Key Competencies**:

- Relationship-building and influencing
- Strategic thinking and goal orientation
- Professionalism and integrity
- Problem-solving and adaptability
- Collaboration and cross-functional coordination

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Work Location: In person



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