Customer Care Executive

23 hours ago


Mohali Punjab, India Amar infogrid innovations pvt. ltd. Full time

**INTERNATIONAL CUSTOMER SERVICE EXECUTIVE**

Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.**

** Onsite In-person interview only **

**About Amar infogrid**:
We offer operation support to an asset-based logistic company dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.

**Responsibilities and Duties**:

- CCE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Customer Queries: Handle customer queries and resolve issues promptly to ensure customer satisfaction.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.

**Qualifications and Skills**:

- Graduate and above with valid experience may apply.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel, Outlook.
- Should have typing speed of 20 words/minute.
- Should be aged between 24 to 40 years
- Should be comfortable working in Night & Rotational shift
- Min. 1 year experience preferred.

**Additional Info**:
1. Training provided

2. Family floater Medical Health Insurance

3. Accidental Medical Health Insurance.

4. Flexible / Rotational Shifts.

5. Cab for Night shifts in Mohali & Kharar location ( For Females )

6. 5/ 6 days week.

***

**Salary: Rs. 21,000 to Rs. 35,000/- month**

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment

Application Question(s):
**Experience**:

- working: 1 year (required)

**Language**:

- English (required)

**Location**:

- Mohali, Punjab (required)

Work Location: In person



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