Customer Care Executive
1 week ago
**INTERNATIONAL CUSTOMER SERVICE EXECUTIVE**
Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.**
** Onsite In-person interview only **
**About Amar infogrid**:
We offer operation support to an asset-based logistic company dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.
**Responsibilities and Duties**:
- CCE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Customer Queries: Handle customer queries and resolve issues promptly to ensure customer satisfaction.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.
**Qualifications and Skills**:
- Graduate and above with valid experience may apply.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel, Outlook.
- Should have typing speed of 20 words/minute.
- Should be aged between 24 to 40 years
- Should be comfortable working in Night & Rotational shift
- Min. 1 year experience preferred.
**Additional Info**:
1. Training provided
2. Family floater Medical Health Insurance
3. Accidental Medical Health Insurance.
4. Flexible / Rotational Shifts.
5. Cab for Night shifts in Mohali & Kharar location ( For Females )
6. 5/ 6 days week.
***
**Salary: Rs. 21,000 to Rs. 35,000/- month**
Pay: ₹21,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
Application Question(s):
**Experience**:
- working: 1 year (required)
**Language**:
- English (required)
**Location**:
- Mohali, Punjab (required)
Work Location: In person
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