Patient Relation Executive

1 week ago

Andheri East Mumbai Maharashtra, India Karma ayurveda Full time

**Position Overview**: The Patient Relations Executive serves as the first point of contact for patients and ensures a seamless and positive experience. This role involves addressing patient inquiries, resolving issues, and maintaining high standards of patient satisfaction.

**Key Responsibilities**:

- **Patient Interaction**:

- Greet patients and visitors in a friendly and professional manner.
- Provide accurate information regarding hospital services, facilities, and procedures.
- Address patient concerns and resolve complaints promptly and empathetically.
- **Appointment Coordination**:

- Assist patients in booking, rescheduling, or canceling appointments.
- Coordinate with doctors and departments to manage appointment schedules effectively.
- **Feedback and Grievances**:

- Collect and document patient feedback.
- Escalate unresolved issues to the appropriate departments and ensure timely follow-up.
- **Support Services**:

- Guide patients through the hospital admission and discharge processes.
- Assist with insurance claim forms and related documentation.
- **Data Management**:

- Maintain and update patient records accurately in the hospital's system.
- Generate reports related to patient satisfaction and service improvement.
- **Service Excellence**:

- Collaborate with other departments to enhance the patient experience.
- Ensure adherence to the hospital's service quality standards and protocols.

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Patient Relation Executive

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Karma ayurveda Full time

    Conduct one-on-one counseling sessions with individuals seeking support for health-related concerns. - Assess clients' physical, mental, and emotional well-being to develop personalized counseling plans. **Communication**: - Serve as a liaison between patients and healthcare providers, ensuring clear and effective communication. - Address patient...

  • Patient Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India SRV Hospital Full time

    **Walk In / Can Face to Face come for the interview** **Interview timing - 2.30 t0 4.30 pm** **Interview location - SRV Chembur 320 Shell Colony Tilak Nagar Chembur Mumbai Maharashtra 400089 India** Urgent Opening At SRV Hospital, Chembur. - Department - Patient Relation (Front Desk) - Qualification - Graduation - Experience - 1 To 5 Years (Healthcare...

  • Patient Relation Executive

    2 weeks ago

    mumbai, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time

    Dear Candidate,GreetingsSir H. N. Reliance Foundation Hospital and Research Centre is a state-of-the-art 345 bed multi-specialty tertiary care hospital, situated in South Mumbai, committed to make world class healthcare accessible to all.We currently have openings for Patient Relation Executive', details for the same are given belowCandidates Requirement:...

  • Online Patient Coordinator

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Welling Healthcare Pvt. Ltd. Full time

    **Company Name**:WELLING HEALTHCARE Pvt. Ltd. (WELLING HOMEOPATHY),** **Responsibilities and Duties**: - To receive and deliver messages accurately and completely. - To guide and counsel patients according to their queries. - Understand patient's health queries / problems and act accordingly.. - No rotational shift. Only General/Morning Shift. **Job...

  • Patient Relation Officer

    2 weeks ago

    Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full time

    Qualification - Graduation - Experience - 1 To 5 Years (Healthcare Industry) Job Description - - Undertake duties in accordance with departmental policies and procedures - To be fully conversant in all areas of Front Office - Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively...

  • Patient Relation Officer

    1 week ago

    Bandra West, Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full time

    **Key responsibilities**: 1. Attending to and resolving patients’ queries and problems and ensuring effective resolution of the same. a. Visiting patients in the wards daily and ensuring that their grievances are attended to without delay and thereby building a good image of the Hospital. This entails taking care of matters that can be solved immediately...

  • Patient Counselor

    2 days ago

    Andheri, Mumbai, Maharashtra, India SAKHIYA SKIN CLINIC LIMITED Full time

    Only Female (Sales Experience Required) - Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory - To Achieve and Maintain Goal of Patient...

  • Patient Care Coordinator

    6 hours ago

    Andheri, Mumbai, Maharashtra, India WELLING HEALTHCARE PRIVATE LIMITED Full time

    **Job Location**: Andheri East **Working days**: Monday to Saturday (**Sunday Off).** **Working Time**: 9 am to 6 pm. **Experience**: Fresher to Max. 2 Year. **Job Descriptions**: - No rotational shift. Only General/Morning Shift. **Industry-** Any / Medical / Healthcare / Hospitals / Pharma. **Functional Area-** Patient Counselling / Patient...

  • Patient Experience Executive- Hiring for Sso Hospital

    1 week ago

    Andheri, Mumbai, Maharashtra, India xponentiate Full time

    **About SSO** S**pecialty Surgical Oncology (SSO**) is one of India’s fastest-growing platforms delivering affordable, high-quality cancer care, **headquartered in Mumbai.** Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and...

  • Patient Care Executive

    4 days ago

    Mumbai, Maharashtra, India Desirous Global Consulting Full time

    Medical Services/Hospital Full-Time Job ID: DGC00218 Mumbai, Maharashtra 0-5 Yrs ₹1.5 - ₹3.25 Yearly **Job description** **Role & responsibilities** and empathy. - Assist patients in understanding their healthcare options and services offered. - Schedule appointments, follow-up visits, and coordinate care with medical staff. - Maintain patient records...