Wfm Planner-1

Role & responsibilitiesLead and manage a team of WFM Analysts, Planners, and Real-Time Analysts.Develop and maintain short-term and long-term forecasting models based on historical data, business inputs, and seasonality.Create efficient staff schedules that balance employee preferences, business needs, and service level targets.Monitor real-time performance...

Urgent hiring for WFM / MCA for Gurgaon/ Mohali location. Please find the Job description Below. - Experience on the macro and VBA coding - Hands on experience on advance excel along with power pivots - Working experience should be more than 1 years on the above 2 points - Not fair but communication skills is required - IEX, CMS Avaya - tools required - WFM...

Job Description:The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance...

Job DescriptionReady to build the future with AIAt Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global...

We are looking for a motivated and detail-oriented individual to join our team as a Workforce Management (WFM) Executive.This entry-level role is ideal for fresh graduates or candidates with 1 year of experience. Good knowledge of Excel required. Required Candidate profileYou will support real-time monitoring, scheduling, and reporting activities to ensure...

KEY SKILLS Capacity Planning WFM Capacity Planner Capacity Planning - P2 - 2 + years in Capacity and 1+ years of experience in forecasting compulsory Capacity Planning P3 - 4 + years in capacity and 1+ years in Forecasting Capacity - Creating Manual templates experience Needed for both P2 and P3 **Job Description**: Strong WFM domain knowledge should be...

Job SummaryWe are seeking a seasoned Workforce Management Planner to coordinate with operations, clients, and client services to gather data related to forecasting and calculation of program requirements.Key ResponsibilitiesCoordinate with cross-functional teams to develop effective workforce planning strategiesMaintain accurate employee details including...

The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules, addressing workforce issues as they arise, and providing timely insights to support operational...

Tools: Advance Excel, Basic Knowledge RTA, WFMShift: RotationalJob Title: Real Time AnalystJob Summary:Role: Real Time Analyst (RTA)/WFMGrade: IIExperience: 3 yrs in WFM, with at least 1 yr in RTM team.ACD Tool exposure: InContact preferred, but any other ACD exposure would also do.WFM tool Exposure: Calabrio preferred, but other WFM tool exposure would also...

**About the Role**: At Uber, providing outstanding customer support that establishes trust for riders and driver partners—our community—is a core feature of our product experience. We invest in this mission and believe in providing the highest quality service driven in the smartest, most efficient way. Community Operations is pioneering how Uber manages...