Platform Solution

1 day ago

Noida, India NTT DATA Full time

We are currently seeking a Platform Solution - IRM to join our team in Noida, Uttar Pradesh, India.

Primary Responsibilities:

- Manage work queues for multiple clients, ensure work is well defined and scoped, and assigned to ServiceNow Technical Consultants for development
- Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing
- Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment
- Coordinate with Subject Matter Experts for requests from clients when needed
- Perform ongoing account management to ensure customer satisfaction and to drive additional revenue streams

Basic Qualifications:

- 3+ years of hands on ServiceNow experience

Preferred Qualifications:

- ServiceNow Certified System Administrator Certification
- ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITSM, HSRD, CSM, ITAM, ITOM, Service Portal (UX Deign), etc.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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