Sales Telecaller

4 days ago

Worli Mumbai Maharashtra, India Warwick Technologies Private Limited Full time

**JOB DESCRIPTION**

**Job Title**: Sales Tele caller

**Job Location**: Worli, Mumbai

**About ClassTym**:
ClassTym is a 360° online learning platform where learners can find & connect with experts for interactive & personalized learning. We are on a mission to support the unique learning journey of the students by providing them access to the best resources, resulting in a deeper understanding of the concepts.

As a Sales Telemarketer/Telesales Representative, your primary responsibility is to initiate and engage potential customers over the phone to promote and sell products or services. You will play a crucial role in driving sales revenue, building customer relationships, and achieving sales targets. This position requires excellent communication skills, persistence, and a proactive attitude to effectively convey the value proposition of the products or services being offered.

**Roles & Responsibilities**:
1. Cold Calling:

- Initiate outbound calls to potential customers using a prepared script or pitch.
- Identify and qualify leads through effective questioning and active listening.

2. Product/Service Knowledge:

- Possess a deep understanding of the products or services offered.
- Clearly communicate product features, benefits, and pricing to potential customers.

3. Build Rapport:

- Establish and maintain a positive and professional relationship with customers.
- Address customer concerns, objections, and questions effectively.

4. Sales Pitch and Closing:

- Deliver a compelling sales pitch to encourage potential customers to make a purchase.
- Close sales by guiding customers through the purchasing process.

5. Achieve Sales Targets:

- Meet or exceed weekly, monthly, and quarterly sales targets.
- Keep accurate records of sales activities and results.

6. Follow-up:

- Conduct follow-up calls to nurture leads and ensure customer satisfaction.
- Gather feedback and insights to improve sales strategies.

7. Team Collaboration:

- Collaborate with the sales team to share best practices and contribute to the overall success of the team.
- Communicate effectively with other departments to address customer needs.

8. Adaptability:

- Stay informed about industry trends, product knowledge, and competition.
- Adapt sales strategies to changing market conditions.

9. Customer Database Management:

- Maintain accurate and up-to-date customer information in the CRM system.

**Qualifications & Skills**:

- Proven experience as a telemarketer or telesales representative.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, target-driven environment.
- Persistence and resilience in handling rejection.
- Basic computer skills and familiarity with CRM software.
- Strong organizational and time management abilities.

**CONTACT DETAILS**

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English, Hindi, Marathi (preferred)

Ability to Commute:

- Worli, Mumbai, Maharashtra (required)

Work Location: In person

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