Restaurant Floor Supervisor

1 day ago

Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

**Key Responsibilities**:

- **Staff Supervision**:

- Lead and supervise the front-of-house staff, including servers, bartenders, and hosts, to ensure efficient and timely service.
- Provide guidance, training, and support to staff to ensure compliance with restaurant standards and guest expectations.
- Conduct daily pre-service briefings and assign tasks based on restaurant needs and floor layout.
- Ensure staff are well-groomed, in proper uniform, and adhere to health and safety regulations.
- **Guest Service & Satisfaction**:

- Monitor guest interactions to ensure a high level of satisfaction throughout their dining experience.
- Address and resolve customer complaints or concerns promptly and professionally, always seeking to turn issues into positive outcomes.
- Maintain a calm and professional demeanor, even during peak service times.
- Ensure that guests' needs are met efficiently and with attention to detail.
- **Operational Management**:

- Oversee the smooth flow of service, ensuring orders are delivered accurately and on time.
- Manage seating arrangements, optimizing table turnover while ensuring an optimal dining experience for all guests.
- Assist with the coordination of special events, large reservations, and private dining services.
- Handle opening and closing duties, including cash handling, till reconciliation, and ensuring the cleanliness and readiness of the dining area.
- **Quality Control**:

- Ensure the restaurant maintains high standards of cleanliness, presentation, and service quality at all times.
- Monitor food and beverage quality, ensuring it meets the restaurant's standards before being served to guests.
- Check and maintain inventory levels for floor supplies, such as napkins, glassware, and other dining essentials.
- **Communication & Coordination**:

- Serve as the primary point of contact for the front-of-house staff, ensuring seamless communication between servers, kitchen staff, and management.
- Collaborate with the kitchen team to ensure orders are delivered accurately and in a timely manner.
- Ensure any changes to the menu, specials, or promotions are communicated effectively to all staff.
- **Training & Development**:

- Assist in onboarding and training new staff members, ensuring they understand restaurant policies, service standards, and the fine dining experience.
- Provide continuous feedback and coaching to ensure team members meet performance expectations and maintain high standards of service.
- Promote a positive team environment focused on collaboration and respect.

**Job Types**: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Shift allowance
- Yearly bonus

Work Location: In person

  • Floor Supervisor

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Primary Responsibilities: 1. Oversee daily restaurant operations 2. Manage floor staff, including servers, hosts/hostesses, and bussers 3. Ensure excellent customer service 4. Handle customer complaints and resolve issues 5. Maintain a clean and safe environment Operational Responsibilities: 1. Manage table assignments and seating 2. Monitor inventory...

  • Floor Supervisor

    2 weeks ago

    Pune, Maharashtra, India Vangard Hospitality LLP Full time

    Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai and Pune known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality. **Floor Supervisor Duties and Responsibilities**: - Always greet and welcome guests promptly in a warm and friendly manner. -...

  • Restaurant Server

    2 weeks ago

    Mumbai, India isfahani restaurant WLL Full time

    We are bahrain based restaurant company, presently hiring for 5 nos kitchen supervisor 3 restaurant supervisor 6 waiters / waitress or whatassp on: 00973 17742428 **Salary**: ₹10,450.88 - ₹25,075.38 per month **Benefits**: - Health insurance Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning...

  • Restaurant Supervisor

    1 week ago

    Mumbai, India Summining HR Consultancy Pvt. Ltd. Full time

    Hello, We have urgent opening for Restaurant Supervisor. Company: Fine Dine Restaurant Location: Andheri East Nr International Airport **Salary**: 20K to 25K PM Qualification: HM/Any Graduation Experience: 2+ Yrs **Restaurant Supervisor Responsibilities**: - Screening, interviewing, hiring, and training restaurant staff. - Managing restaurant staff's...

  • Restaurant Supervisor

    1 week ago

    Chembur, Mumbai, Maharashtra, India Hotel Jewel Of Chembur Full time

    **Restaurant Supervisor Responsibilities**: - Screening, interviewing, hiring, and training restaurant staff. - Managing restaurant staff's work schedules. - Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. - Overseeing food preparation, presentation, and storage to...

  • Floor Supervisor

    6 days ago

    Mahalaxmi, Mumbai, Maharashtra, India Binge Consulting Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Summary:The Floor Supervisor is responsible for overseeing daily floor operations, ensuring smooth service, maintaining high customer satisfaction, and coordinating between staff and management. The role involves supervising team members, monitoring service quality, handling guest concerns, and ensuring adherence to company standards.Key...

  • Floor Supervisor(Restaurant

    2 weeks ago

    Kalyani Nagar, Pune, Maharashtra, India Bombay Surgical Co Full time

    Looking for a dynamic personality ,who can understand guest needs, taking orders for asian food restaurant, serving food checking on guest satisfaction, maintaining reports etc. Must have experience in handling Team. Must have experience in Fine -Dine ,BAR,restaurant,Continental restaurants. Must have good communication skill. Location-Kalyani...

  • Restaurant Steward

    1 day ago

    Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Cleaning and Sanitation**: - Wash dishes, glassware, silverware, and kitchen utensils in accordance with restaurant policies. - Ensure that the kitchen, workstations, and equipment are kept clean and sanitized at all times. - Clean floors, walls, and other kitchen areas regularly to maintain a safe and hygienic environment. -...

  • Floor Supervisor

    6 days ago

    Vile Parle, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Service**: - Ensure a high standard of guest service is maintained at all times. - Address guest concerns, resolve complaints, and ensure customer satisfaction. - Greet and interact with guests to ensure a positive dining experience. - Ensure all staff members are engaging with guests professionally and courteously. -...

  • Cashier and Supervisor

    2 weeks ago

    Mumbai, Maharashtra, India Mashaallah Cuisine Restaurant Full time

    Require Cashier cum Supervisor for Multi Cuisine Restaurant at Mohammed Ali Road, Near Masjid Bunder Station, Mumbai. 1. Free Staff Accommodation 2. Free Lunch and Dinner 3. Weekly Off 4. Paid Leave **Job Types**: Full-time, Permanent Pay: ₹15,000.00 per month **Benefits**: - Food provided - Paid sick time - Paid time off Schedule: - Rotational...