Systems Administrator Ii

**We are Thrasio - Builders Welcome**

At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews - plus supply chain and marketing smarts - to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product And our goal is for all of those households to be truly delighted by their purchase.

**What Makes Us Unique**

At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? **Everyone is a leader**:

- we lean into opportunities, not titles. We expect everyone to behave and act like a leader. Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. **Everyone is a builder** - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. **Everyone belongs**:

- a sense of belonging brings us all together. We operate as One Team.

**The Role**

**Responsibilities**:

- Provide remote and in-person support to resolve IT issues
- Manage and support Windows and MacOS Operating Systems
- Perform analysis, diagnosis, and resolution of desktop hardware/software
- Updating technical documentation
- Provide any IT-related facility and office support as necessary

**What You Bring to the Party**:

- Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3-5+ Years of hands-on experience working in IT Support, Helpdesk, or equivalent roles
- Knowledge of IT Systems including, but not limited to, OKTA, JAMF, Intune, Atlassian, GSuite, Dropbox
- Excellent problem-solving skills
- Experience providing remote support for a mid-size organization
- Excellent verbal and written communication skills
- Ability to lift 25-50 pounds

**What We Offer**:

- The chance to be part of a next-gen consumer goods company that is changing the industry
- A collaborative work environment where cross-functional teams work together to solve problems and achieve common goals
- The opportunity to build together with a talented, diverse and passionate team, and the innovative technology to enable us
- We promote a "none punch in or out" work environment that allows employees to manage their schedules effectively, and maintain a healthy balance
- Competitive salary and benefits package, tremendous on the job learning opportunities.
- The freedom to "be bold", have a voice within the company and take on opportunities with less red tape

**Our Commitments**:
Thrasio values diversity, equity, and inclusion and is proud to be an equal opportunity employer. We welcome individuals from all backgrounds and consider all qualified applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, protected veteran status and any other category protected by applicable law. We strive to create an environment where everyone can thrive. We encourage applicants who meet the minimum criteria to apply, as we believe in the power of diverse perspectives and challenging assumptions.

**Diversity**: