Customer Care Executive(3+yr Exp,mohali)

3 days ago

Mohali Punjab, India Brighthead IT PVT. LTD. Full time

**Responsibilities**:

- Provide accurate information about our products and services, efficiently resolving customer issues.
- Collaborate with various teams to promptly address and resolve concerns.
- Stay up-to-date on our products, services, and company policies.
- Deliver service that meets our quality standards.
- Accurately record customer interactions in our system.
- Collect and document customer feedback for continuous improvement.
- Handle multiple tasks while maintaining a keen attention to detail.

**Qualifications**:

- Bachelor’s degree or equivalent experience.
- Previous customer service experience, especially in international settings.
- Proficiency in verbal and written English communication.
- Strong interpersonal skills.

Pay: Up to ₹35,000.00 per month

Schedule:

- Night shift
- US shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 3 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7087959295

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