Customer Care Executive Mohali

1 week ago

Mohali Punjab, India 10x Growth Accelerator Full time

**Job description**

**Job Title: Customer Care Executive**

**Shift: Rotational (including evenings, weekends, and holidays)**

**Weekly Offs: 2 per week**

**Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)**

**Total Monthly Pay (Before Deductions): ₹23,100**

Job Summary:
We’re hiring customer care executives for our US inbound voice process, which focuses on sales and upselling. You’ll handle incoming calls from US customers, provide support, and promote products/services to drive revenue.

**Key Responsibilities**:

- Answer inbound calls and resolve customer queries
- Promote products and upsell during interactions
- Handle objections professionally and close sales
- Update call details in CRM
- Meet individual and team sales targets

**Requirements**:

- Strong English communication (verbal & written)
- Experience in customer service/sales preferred
- Good multitasking and negotiation skills
- Comfortable with rotational shifts
- Basic computer and CRM knowledge

Pay: ₹20,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Mohali, Punjab (required)

Work Location: In person

**Speak with the employer**
+91 6370721310

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