
Customer Service Agents
1 week ago
**Role**:Associate/Sr. Associate -(NonTechnical)
**Timings**:Night Shift (Permanent)
**Industry**:BPO / ITES
**Process**:Chat
**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling
**Work Mode**:Work from office
Key Skills: Call Center
- key skills
HSC Fresher
Communication Skills
Location
Mumbai
Job Title: Non Voice (Chat Process) - Night Shift
Salary upto 15.5k in hand
We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information.
**Responsibilities**:
- Respond to customer inquiries and provide assistance via chat in a timely and accurate manner
- Identify and escalate priority issues to the relevant team for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Identify and suggest process improvements to enhance customer satisfaction
- Stay up-to-date with product knowledge and process changes
- Ensure adherence to company policies and guidelines
**Requirements**:
- Excellent written communication skills in English
- Strong attention to detail and accuracy
- Ability to multitask and handle multiple chats simultaneously
- Willingness to work in Night Shifts
- Freshers are welcome to apply
- Qualifications:
- Minimum educational qualification of a high school diploma or equivalent
- Basic computer knowledge and typing skills
- Ability to adapt and learn quickly
-
Customer Service Agent
1 week ago
Mumbai, Maharashtra, India Teleperformance,c Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Agent located in Mumbai. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. Daily tasks include assisting customers via phone, email, and chat,...
-
Customer Service Agents
2 weeks ago
Mumbai Central, Mumbai, Maharashtra, India Vaspaar Consultancy Full timeRequirement - Immediate Joiner Position Summary - Customer service agents to handle outbound calls and connect with health care professionals to obtain multi-channel messaging consent Desired Skill: - High level of proficiency in English communication is a must - Pleasant voice with pleasing telephonic etiquettes - Confident in building a conversation and...
-
Customer Service Agent
2 weeks ago
Mumbai, India Easyship Full timeEasyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their...
-
Customer Service Agent
2 weeks ago
Mumbai, Maharashtra, India ibex Full timeOverview: As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner. **Responsibilities**: **Your...
-
Customer Service Agent
1 week ago
Andheri, Mumbai, Maharashtra, India Flo Sleep Solutions Pvt Limited Full timeWe are looking for a motivated and dedicated Customer Support Agent to join our team! In this role, you will play a crucial part in managing customer calls and messages, ensuring an outstanding experience with our products and services. This is an exciting opportunity for individuals who want to gain hands-on experience in customer service while working...
-
International Customer Service Agent
1 week ago
Mumbai, India Vibrantzz Management Services Full timeUrgently hiring for International Customer Service Agent Opening for US based process Job location: Malad, Andheri and Thane. Minimum qualification required - HSC Passed Fresher as well as any work experience will be considered Age criteria - 38yrs Salary range will be between 16k to 26k 5 days working - 2 rotational week offs Contact No:...
-
Us Customer Services Agent
3 hours ago
Mumbai, India Vibrantzz Management Services Full timeUrgent hiring for US Customer Service Agent Job location: Malad, Andheri and Thane Opening for US based process Shift timing: 6pm - 9am (Any 9hrs) Night shifts Fresher can also apply Salary up to 23k in hand and incentives 5 days working - 2 rotational week offs Contact No: 9967788943 Regards, Aaron Mendes, Vibrantzz Management Services. **Job...
-
Customer Support Agent
2 weeks ago
Mumbai, India Datastraw Full timeAs a **Customer Support Agent,** you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience. This role is focusing on providing customer service to companies specifically falling in the D2C sectors and **is specifically for women support agents.** You...
-
Custom House Agent
2 weeks ago
Mumbai Central, Mumbai, Maharashtra, India Divinity Logistics Pvt. Ltd. Full timeHandling nomination Sea Export business & Factory stuffing ex Nhava Sheva/Mundra/Pipavav/Chennai and ICD’s to worldwide. Once getting enquiry from Agent, float the same to the concern departments console all rates & send quotation to Agent on their enquiries. Floating inquiries for Transportation, Custom clearance and Sea Exports as per...
-
Customer Service
4 days ago
Mumbai, India Jobsure hr Full timeJob Purpose: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. **Requirements**: Roles and Responsibilities Inbound Calls: 3) research required information using available resources 4) manage and resolve customer complaints 5) provide...