Front Office Executive

2 days ago


Madurai, India palmyra Hotels Private Limited Full time

**Position Summary**

Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relation.

**Technical or Administrative Knowledge**
- Must be able to add, subtract, multiply and divide.
- General knowledge of computers.**Special Skills and/or Abilities**
- Excellent interpersonal communication and customer service skills.
- Maintains professional appearance and demeanor at all times.

**Job Description (continued) Essential Functions include but not limited to the following -**
- Greets, registers, and assigns rooms to guests.
- Issues room key to guest.
- Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator.
- Transmits and receives telephone messages and sets up guests’ wake-up calls.
- Date stamps, sorts, and racks incoming mail and messages.
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone, to guest folio.
- Makes restaurant, transportation, or entertainment reservations for guests
- Deposits guests’ valuables in hotel safe or safe deposit box.
- Checks out guests and inquires about their stay.
- Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
- Actively builds awareness of the Brand to guests.
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
- Confers and cooperates with other departments as needed to ensure coordination of activities.
- Works toward a 90% walk-in conversion rate goal.
- Ensures Inn compliance of all company policies and procedures.
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Attends meetings and training as requested.

Other duties may be assigned based on company needs.

**C**

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX


  • Front Office

    3 days ago


    Madurai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Front Office Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.Roles and ResponsibilityManage front office operations, including handling guest inquiries and...


  • Madurai, India ASTORIA HOTELS BY SPARSA Full time

    Job Description: **(((((((((((( MALE CANDIDATES ONLY ))))))))))))** **IMPORTANT : STRICTLY FOR HOTEL EXPERIENCE CANDIDATES ONLY** - Front office assistants assist the receptionist with answering incoming phone call. - Front office assistants schedule appointments as request. - Front office assistants sort incoming mail so it can be given to the proper...


  • Madurai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We are looking for a highly skilled and experienced Front Office Bell Boy to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.Roles and ResponsibilityManage front office operations, including handling phone calls, emails, and...


  • Anna Nagar, Madurai, Tamil Nadu, India Elysium Technologies Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Front Office ExecutiveExperience: 1-5 yearsLocation: MaduraiEmployment Type: Full-TimeAbout the Role:We are looking for a confident and proactive Front Office Executive with 1-5 years of experience to be the welcoming face of our organization. The ideal candidate will demonstrate a strong and bold personality with emerging leadership skills to...


  • Madurai, Tamil Nadu, India Queen Mira International School Full time

    1. Receiving the guests 2. Connect the visitors accordingly: - Parents and other visitors regarding academics to be directed to Executive Assistant and on need basis to the Principal. - Vendors regarding housekeeping, transport and other service providers should be directed to the Admin Officer. - Visitors from banks,, insurance, vendors, parents for...


  • Madurai, Tamil Nadu, India MAX PROPERTIES PRIVATE LIMITED Full time ₹ 1,08,000 - ₹ 1,20,000 per year

    FRONT OFFICE ASSISTANT - 3 NOS. (ONLY MALE CANDIDATES)Knowledge in Hotel IndustriesHandling customer complaints and special requests.Updating files and records.Handling of Room inventory/ Front Office RecordsPreferable for Madurai CandidatesContact: Email: Job Type: Full-timePay: ₹9, ₹10,000.00 per monthWork Location: In person


  • Arapalayam, Madurai, Tamil Nadu, India Chinfin Gold Trading Pvt Ltd., Full time

    Key Responsibilities: - Greet and welcome visitors with a positive, helpful attitude - Direct visitors to the appropriate person or office - Answer, screen, and forward incoming phone calls - Maintain office security by following safety procedures and controlling access via the reception desk - Manage front desk operations, including handling inquiries and...


  • Madurai District, Tamil Nadu, India Portal HR Plus Full time

    _**Job Title : Front Office Executive**_ - Position name : Front Office Executive - Qualification : Any Degree - Experience : 0 - 5 years - Salary : Negotiable - Location : Madurai **Roles & Responsibilities** - Managing the reception area and ensuring the office is neat and tidy. - Greeting and welcoming clients, customers and visitors courteously and...


  • Madurai, Thanjavur, Tiruchirapalli, India Kfour Apartment & Hotels Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesfront office executive's roles and responsibilities include being the first point of contact for visitors, managing the reception area, and handling administrative tasks. Key duties involve greeting guests, answering and directing phone calls, managing mail and deliveries, scheduling appointments, and maintaining office supplies and...


  • Madurai, India Advanced GroHair Madurai Full time

    .Good Communication .Handling Calls .Immediate Joiner .Female **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - Front desk: 1 year...