Associate Customer Support

4 days ago

Pune, India Platinum Logistics Full time

Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers

**Job Types**: Full-time, Part-time, Regular / Permanent
Part-time hours: 30 per week

**Salary**: ₹15,300.00 - ₹17,500.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Shift allowance

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9309058471

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