Junior Sales Executive

2 weeks ago

Neral Navi Mumbai Maharashtra, India Divide By Zero Technologies Full time

Job Summary:
Key Responsibilities:
1. Conduct outbound and inbound customer calls to generate sales and handle inquiries.

2. Engage with potential clients to explain products, services, and offerings.

3. Convert customer interactions into sales opportunities by understanding customer needs and recommending appropriate solutions.

4. Handle customer follow-ups to ensure client satisfaction and repeat business.

5. Maintain an updated database of customers, ensuring all communications are logged in the CRM system.

6. Meet or exceed sales targets and key performance indicators (KPIs) set by the management.

7. Assist in handling customer complaints, providing solutions, and ensuring a positive customer experience.

8. Collaborate with the sales team to refine sales strategies and ensure seamless handover of larger accounts or leads when required.

9. Stay updated on product knowledge, promotions, and market trends to provide accurate and relevant information to customers.

Qualifications & Skills:
Bachelor’s degree in Business, Marketing, or a related field (preferred but not mandatory).

0-2 years of experience in a customer calling or sales role.

Strong communication and interpersonal skills, with the ability to build rapport with customers over the phone.

Goal-oriented with a passion for sales and achieving targets.

Ability to manage multiple customer interactions while maintaining attention to detail.

Basic computer literacy, including experience with CRM software (preferred).

Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:
Competitive salary with performance-based incentives.

Comprehensive training and support to develop sales skills.

Opportunities for career growth within the company.

A positive and energetic work environment.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 20/09/2024

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