Service Delivery

**Job Title**:Service Delivery **Location: Pune** **About Barclays** **Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.** **Risk and Control Objective** Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. **Working Flexibly** We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager. **Introduction**: Infrastructure Services is the organization which runs, builds and maintains the Bank's IT infrastructure. The B4 role translates to the EDI Informatica, AbInitio, DI tools Support position and is responsible for the delivery of EDI components within the project and ensuring BAU in BHS-EDI operations. A technical IT infrastructure lead providing project, monitoring & EDI infrastructure delivery and/or live systems support into the Barclays BHS- EDI Informatica, AbInitio environments. The role provides exposure to leading edge software technology and underlying platforms operating mission critical services to the group. **What will you be doing?** The planning & implementation of all changes to the components of a live infrastructure, from request for change or project initiation through to deployment and review, to support the continued availability, effectiveness and risk compliance of the infrastructure. To drive & pro-actively maintain or enhance computer systems/ infrastructure components and services, maximizing use of available resources to ensure that business objectives are met and deliverables achieved to agreed timescale, budget and quality. To take responsibility for completing tasks, focusing on requirements and planning to meet client needs, which the job holder helps to identify, advise and recommend technical solutions based on experience and industry knowledge. React quickly and as necessary to live systems errors and service problems to minimize downtime and restore service. Key focus will be required upon identification of root cause and implementation of permanent fix. - Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills. - Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required. - Recognize job-related problems. Analyze causes using existing techniques or tools, prepare and recommend solution alternatives. - Challenge the validity of given procedures and processes with the intent to enhance and improve. - Works on professional projects; work is often reviewed for developmental purposes. Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members. - Accountable for individual or team results. **Technical Skills** **What we’re looking for**: Primary technologies that require **expert level** proficiency(any two) - Informatica PowerCenter - Informatica Administration - Ab Initio Adminstration - Co>Ops - EME - Control Center - Authorization gateway - Metadata Hub - Express-It - Query-It - CIP - Ab Initio Key Management - Tibco iProcess - Tibco BusinessWorks **Skills that will help you in the role**: - UNIX - Java - Angular - Perl scripting, Shell Scripting (Linux or UNIX) - SQL / Oracle DB - AWS - Infrastructure Knowledge **Where will you be working?** - Pune **Be More at Barclays** Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details. **Purpose, Values and Mindset** We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excelle