Facility Soft Services Executive

JLL supports the Whole You, personally and professionally.

Is responsible for providing customer service & assisting people.
Monitor Daily manpower status & manpower deployment sheet.
Review manpower shortage & absenteeism.
Review daily attendance tracker - W.off / C. Off / NH.
Monitor vendor partners daily briefing.
Prepare and monitor work schedule - Daily / weekly / FN / Monthly.
Monitor vendor partner daily / weekly duty roaster.
Prepare supervisor duty roaster.
Prepare and track supervisor / vendor partners training schedule.
Review proactive / reactive ticket / 52-week cleaning tickets / pest activity tickets analysis.
Monitor distribution desk operations.
He/she is a primary point of contact for people who are seeking information, service, & assistance. The information must be communicated effectively at all given times.
It is the responsibility of the Facility executive (Soft Services) to work with concerned teams and maintain the cleanliness, safety, and overall appearance of the assigned area.
Inform & suggest best available options to the people in respective center & in events and guide them to the concerned teams.
Assisting professionals with a right sized meeting room depending on room size and number of people.
Review CWS Clearance on daily basis.
Review stationary consumption, stock inventory process. Review business card requirements & status.
Monitor A4 paper consumption, stock details.
Review CWS own projectors, TV status. Monitor HK, Pest & Garden store management - Bin card process, store inventory register, material stacking limit, Indent process ,Stock audit.
Sharing monthly cleaning chemicals & consumables indent to Schevaran team. Implement & Review JLL technology tool - Efit - M-check list.
Implement & Review IMT store inventory process.
Implement & Review associate feedback - get the associate feedback through POS tab on weekly basis in all RTO / Flexi operation floor. do POS analysis on regular basis.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.