
Customer Care Executive
5 days ago
Experience: Min 2 years or more in Customer Service
Roles & Responsibilities:
1. Answer calls professionally to provide information about products & services.
2. Keep record of customer interactions, recording details of inquires and complaints.
3. Follow-up with customers.
4. Analyze the existing customers and follow up with them
5. Co-ordinate with production team to know the status of customer job.
Language: Fluent English (preferred)
**Salary**: 2.5 - 3 lpa.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bhiwandi, Thane - 421302, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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