Customer Service Executive

2 weeks ago

Goregaon East Mumbai Maharashtra, India Nandini West Full time

Keypoints:

- A full time, on site job.
- Should have great english speaking, typing and reading skills
- Should be comfortable using CRM software on computers
- Comfortable with speaking to customers on call
- Should have good problem solving skills to resolve customer queries and issues

Overview: We are looking for someone, sharp and good at solving problems. Great english skills is a must in order to communicate with customers. Talking skills in Hindi are also highly recommended. You will be part of our operations team, working closely with dispatch and logistics to ensure a smooth delivery on orders to our customers. We are an online e-commerce website offering fashion accessories to end customers. You will have to learn to use our CRM software to efficiently resolve customer queries. Additionally, you will need to understand operations processes from dispatch of orders to basic maintenance of the website. We have a young team of eager to learn members that you will be working with, giving you immense room to learn and grow.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- How many years of Customer service/support experience do you have?
- This job offer is for work from office only. Are you ok to commute to Goregaon East everyday?
- We are willing to pay anywhere between 12,000 to 22,000 based on your experience. Will you be ok with the compensation mentioned?

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Executive

    1 week ago

    Goregaon East, Mumbai, Maharashtra, India Nandini West Full time

    Keypoints: - A full time, on site job. - Should have great english speaking, typing and reading skills - Should be comfortable using CRM software on computers - Comfortable with speaking to customers on call - Should have good problem solving skills to resolve customer queries and issues Overview: We are looking for someone, sharp and good at solving...

  • Customer Service Executive

    6 days ago

    Goregaon, Maharashtra, India Volody Full time ₹ 80,000 - ₹ 1,20,000 per year

    Company Description (Mumbai based only)Volody's AI-powered Contract LifeCycle Management Software enables businesses and legal professionals to effortlessly digitize and automate their contract management processes. Our configurable solution converts static legacy contracts into strategic business assets accessible in a centralized repository. As digital...

  • Customer Service

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India PAC Cosmetics Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    PAC Cosmetics Pvt. Ltd. is seeking a dynamic and experienced Customer Service - Sales to drive distributor sales and lead the sales team. This role involves managing and expanding the distributor network, building strong client relationships, and ensuring smooth coordination between internal teams and distributors. The ideal candidate will also be...

  • Customer Service Executive

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India Kotak life Insurance Full time

    OBJECTIVE OF THE ROLE To effectively & accurately respond to customer queries within the specified TAT and ensuring excellent service to the customer KEY RESPONSIBILITIEs - Identify customer needs and service accordingly - Update our internal database with information about technical issues and useful discussions with customers - Co-ordination with other...

  • Customer Service Team Leader

    3 weeks ago

    Goregaon East, India Anand Rathi Global Finance Limited Full time

    Key Responsibilities Lead the customer service team across branches and digital platforms to ensure consistent service delivery. Develop and implement customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management. Monitor customer satisfaction levels and implement initiatives to improve Net Promoter Score (NPS)...

  • Customer Service Team Leader

    2 weeks ago

    Goregaon East, India Anand Rathi Global Finance Limited Full time

    Key ResponsibilitiesLead the customer service team across branches and digital platforms to ensure consistent service delivery.Develop and implement customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management.Monitor customer satisfaction levels and implement initiatives to improve Net Promoter Score (NPS) and...

  • Customer Service Team Leader

    2 weeks ago

    Goregaon East, India Anand Rathi Global Finance Limited Full time

    Key ResponsibilitiesLead the customer service team across branches and digital platforms to ensure consistent service delivery.Develop and implement customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management.Monitor customer satisfaction levels and implement initiatives to improve Net Promoter Score (NPS) and...

  • Customer Service Team Leader

    3 weeks ago

    Goregaon East, India Anand Rathi Global Finance Limited Full time

    Key Responsibilities Lead the customer service team across branches and digital platforms to ensure consistent service delivery. Develop and implement customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management. Monitor customer satisfaction levels and implement initiatives to improve Net Promoter Score (NPS)...

  • Customer Service Representative

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India Imperative Business Ventures Ltd Full time

    **Position**: Customer Support Executive **Work Hours**: 9:00 AM to 6:00 PM **Working Days**: 6 days a week **Qualification**: Minimum 12th Pass **Experience**: Freshers welcome **Salary**: ₹13,000 - ₹14,000 per month We’re looking for enthusiastic and customer-focused individuals to join our support team. If you have good communication skills and are...

  • Customer Service Executive

    1 day ago

    Andheri East, Mumbai, Maharashtra, India BVC Logistics Pvt. Ltd. Full time

    **Note**: - **Hiring for Mumbai.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries, complaints and request. - Ensuring customer...