Avp- India Isa and Trade Ops

3 days ago

Mumbai Maharashtra, India Citi Full time

This role is responsible for execution of Trade Operations Delivery and ensuring deliverables are completed efficiently and accurately.

**Responsibilities**:

- To oversee India ISA (maintenance) process playing a crucial role in setting up (onboarding) Clients into various Citi Systems; provided its complexity & high impact on client deals and closely monitor the same
- Work on the Target Operating Model (TOM) for ISA and work with stakeholders to establish a broader TOM across all ISA functions.
- Oversee activities that support data quality resolution, and to optimize metrics reporting process
- Facilitate large end to end, cross functional, process review sessions to understand current state and build future state.
- Support the leadership in managing the projects, by compiling and analyzing progress on the various aspects of the process improvement programs.
- Lead and manage the day-to-day needs of the program which involves tracking progress, removing barriers and providing cross functional leadership.
- Ability to interact, influence and work with stakeholders from different business verticals
- Relationship, Coverage, Trade Product, Trade Sales, etc. and ensuring a stable operating environment.
- Evaluate existing as well as new products/ services, operating flows and process design and provide recommendations on ways to improve the effectiveness/ efficiency of the transactions related to the same.
- Contribute to business and financial planning, budget management, productivity initiatives, regional and Global strategy & initiatives, and formulation of right procedures.
- This role will be managing a team of Trade Finance Operations professionals
- This role expects an reasonable understanding of Trade and Working Capital products, trade workflows and processes.

**Qualifications**:

- 6-10 years of experience in Banking/Finance industry with adequate understanding of Trade & Working Capital business and an openness to learn.
- Communicates effectively and in a way that conveys a clear understanding of the unique needs of different audiences.
- Experience in MIS, Data analytics type of roles managing metrics and data quality resolution.
- Ability to develop project plans, manage individual deadlines and goals
- Ability to identify issues and problems, map processes, generate solutions
- Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of project's stakeholders: its sponsors, those who will make use of the project's results, and the project team members

**Education**:
Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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