Front Office Associate

18 hours ago

Satara, India Nirvana Eco & Agro Resort Full time

**Location**: Nirvana Eco & Agro Resort

**Experience**: 1-3 years preferred (Freshers with strong communication skills are welcome to apply)

**Responsibilities**:

- Greet guests with a warm, welcoming attitude and assist with check-in and check-out procedures
- Handle guest relations, respond to queries, resolve concerns, and ensure guest satisfaction throughout their stay
- Coordinate with housekeeping and other departments to ensure rooms are prepared and guest requests are fulfilled efficiently
- Maintain accurate records of bookings, guest details, payments, and other front office documentation
- Assist in the preparation of bills, invoices, and reports as needed
- Ensure the reception area is clean, organized, and reflective of the resort’s ethos
- Support guest activities and provide information on resort services, facilities, and local attractions
- Uphold the resort’s commitment to eco-friendly and community-centric practices in all guest interactions
- Participate in team meetings, training sessions, and other duties as assigned by the management

**Note**:
While your primary role will be front office operations, the nature of our resort encourages a collaborative environment. You may occasionally be involved in supporting other departments and guest experiences as part of our team’s shared commitment to seamless service.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Marathi (preferred)

Work Location: In person

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