Pega Admin

Job Overview

**Responsibilities**:
Pega Smart Investigate/CDH Implementation Lead the end to end design, configuration, and deployment of Pega Smart Investigate solutions tailored to the organizations needs. Collaborate with business units to gather requirements and translate them into effective Pega workflows, case management, and UI components.
Process Analysis and Optimizatio: Analyze existing investigation processes and identify opportunities for improvement and automation using Pega Smart Investigate. Streamline case management, automate repetitive tasks, and enhance decision making capabilities to accelerate resolution times and reduce operational costs.
Documentation and Training Create comprehensive documentation for Pega Smart Investigate implementations, including design specifications, technical documentation, and user guides. Provide training and support to end users to maximize adoption and proficiency.
Continuous Improvement Stay updated with Pega Smart Investigate/CDH best practices, new features, and enhancements. Proactively suggest and implement improvements to enhance the platform's capabilities and user experience.
Supporting the implementation team in designing the solution architecture and ensuring alignment with industry standards and regulations.

**Qualifications**:
Bachelors degree in Computer Science, Information Technology, or a related field.

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.