Hair Transplant Tellecaller

6 days ago


Gurugram Haryana, India SB Aesthetics & Plastic Surgery Full time

**About the Role**:
**Key Responsibilities**:

- Handle inbound and outbound calls related to hair transplant inquiries.
- Follow up with leads generated via digital platforms, social media, website forms, and referrals.
- Provide accurate information about procedures, cost structures, timelines, and results.
- Build rapport with potential clients to understand their concerns, boost confidence, and guide them toward in-clinic consultations.
- Maintain a detailed record of all interactions using CRM tools.
- Coordinate with the clinical and consultation teams to ensure smooth patient onboarding.
- Achieve monthly lead conversion and appointment booking targets.
- Provide post-consultation follow-ups to convert indecisive leads into confirmed patients.

**Required Skills and Qualifications**:

- Proven experience in telecalling, preferably in healthcare, wellness, or aesthetic services.
- Excellent communication in English and [regional language, e.g., Hindi].
- Strong persuasive and sales skills with a confident, patient-friendly tone.
- Ability to handle objections and convert queries into walk-ins or confirmed bookings.
- Familiarity with CRM systems and lead-tracking tools.
- Good listening skills and empathy toward patient concerns.

**Job Types**: Full-time, Volunteer, Walk-In

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person



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