
Public Relation Officer
1 week ago
**Position: PRO**
**Location**: Hazaribag, Jharkhand, IN (825301)
**About Us**:
Hazaribagh Oldest hospital, 100 Bedded
**Summary**:
Seeking a compassionate Patient Relations Officer to ensure positive interactions between patients, families, and healthcare providers. Responsible for addressing concerns, providing exceptional customer service, and fostering patient satisfaction.
**Key Responsibilities**:
Act as a liaison between patients, families, and healthcare providers.
Provide excellent customer service, including scheduling appointments and addressing inquiries.
Resolve patient complaints and conflicts with empathy and professionalism.
Educate patients and families on healthcare services and resources.
Collaborate with healthcare teams to enhance patient care and communication.
Maintain accurate records of patient interactions and resolutions.
**Qualifications**:
Bachelor's degree in Healthcare Administration, Public Relations, or Related Field.
Proven experience in customer service or Healthcare Administration.
Strong interpersonal and communication skills.
Ability to handle sensitive situations with confidentiality.
Knowledge of medical terminology and healthcare regulations preferred.
**How to Apply**:
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Hazaribag, Jharkhand (required)
Ability to Relocate:
- Hazaribag, Jharkhand: Relocate with an employer provided relocation package (required)
Work Location: In person
**Speak with the employer**
+91 7280074297
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