Kyc Executive

2 weeks ago

Bengaluru, India Zyoin Web Pvt Ltd Full time

**Partner Success Manager**

**Location**:Bangalore

**Reporting Line**:Departmental Head

**Role Description**
- Responsible for collecting KYC documents from Partners/Customers and updating loan account status records.
- Responsible for verification of the documents received form the Partners/Customers.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Take accountability to learn and understand about the company products inside and out.
- Keeping records of customer interactions, transactions, comments, and complaints.

**Requirements**:

- Effective communication, Interpersonal skills and confident speaking skills.
- Must be able to effectively communicate and deal with partners/customers.
- Comfortable with multitask, prioritization and time management.
- Comfortable working with targets.
- Adhering to regulatory requirements.

**Qualifications/Eligibility**:

- Experience working with telephonic document collection team with minimum of one year in financial services or loan operations
- Knowing Multiple languages will be a added advantage - Hindi, English, Telugu, Tamil,

Kannada, etc
- Experience with loans systems & CRM such as leads square, Freshdesk, Live chat Etc

**Job Type**: Regular / Permanent

**Salary**: Up to ₹460,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- KYC documentation: 1 year (required)
- Voice process: 1 year (required)

**Speak with the employer**
+91 9960444853

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