Chat Process

Technical Support SpecialistThis role will serve as the first point of contact for users facing issues with technology, software, or services. You will be responsible for providing end-to-end technical and general support resolution to the end user through various mediums including platform, emails, calls, chats.Key Responsibilities:Determine the issue,...

Career Opportunities for Digital Customer Service ProfessionalsJob Summary:As a Chat Process Executive, you will play a pivotal role in enhancing customer experience through timely and professional chat support.You will be responsible for providing accurate product information, resolving customer concerns efficiently, and documenting interactions as per...

Job TitleWe are seeking a proactive and experienced leader to manage our customer service operations. The ideal candidate will oversee day-to-day activities, ensure high levels of customer satisfaction, coach team members, and drive process improvements.Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.).Manage...

About Xten-Av:The company is a pioneering AI-powered professional AV design platform.Job Overview:We are seeking a dedicated and proactive Customer Support Associate to assist customers via chat and email during overnight hours.Key Responsibilities:Respond to customer inquiries and resolve issues via chat and email during night shift hours.Provide...

Backend Developer PositionWe are looking for a skilled professional to take ownership of designing and managing the backend architecture for a scalable web/mobile application.Main Responsibilities:Design and manage the entire backend architecture from planning to deployment, ensuring high scalability and performance.Develop user authentication and...

Job Overview:We are seeking a skilled Senior Customer Service Representative to join our team. This role involves working independently to provide exceptional customer support and services to our clients in Ontario, Canada.The ideal candidate will possess excellent business communications skills in English language for phone, chat and email support. They...

About Visa RootsVisa Roots is a leading visa travel management company based in India.Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.Role Summary:We are seeking enthusiastic and customer-oriented professionals to join our customer service team as...

Support Student SuccessWe are seeking a detail-oriented professional to manage student data, provide timely assistance, and maintain accurate records.As the first point of contact for newly enrolled students, you will help them navigate campus resources, policies, and academic expectations.You will be responsible for maintaining and updating student records...

Customer Service ExecutiveNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. We pride ourselves on providing superior performance and quality in all our customer service and back-office processes.At NSEG, we strive to maintain high standards for the services offered to make us the Vendor of choice. Our Ahmedabad branch...

Job Role: Candidate Support SpecialistThis is a challenging position in managing candidate communications, verifying documentation, and ensuring professionalism and empathy in all interactions.We are looking for a dedicated professional to play a crucial part in the customer journey, focusing on resolving issues and enhancing the overall candidate...