Customer Support Executive

4 days ago


Labbipet Vijayawada Andhra Pradesh, India Techin IT Process Private limited Full time ₹ 1,56,000 - ₹ 1,80,000 per year

Company: Techin IT Process Private Limited

Location: Labbipet

Employment Type: Full-Time

Job Description:

We are looking for a Customer Support Executive who will be the first point of contact for our customers. The ideal candidate will manage customer queries, resolve complaints, and ensure customers have a smooth experience with Techin IT products and services.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chat queries professionally.
  • Provide accurate information about products, services, and solutions.
  • Resolve customer complaints efficiently and escalate complex issues to the concerned department.
  • Maintain detailed records of customer interactions in the CRM system
  • Achieve individual and team performance targets (response time, resolution rate, customer satisfaction, etc.).
  • Required Skills & Qualifications:
  • Bachelor's degree (any discipline).
  • 0–2 years of experience in customer support, BPO, or service-based industry.
  • Proficiency in MS Office
  • What We Offer:
  • Competitive salary and performance incentives.
  • Career growth and training opportunities.
  • Supportive team and positive work culture.
  • Exposure to working with leading clients across industries.

How to Apply:

Send your updated resume to

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Work Location: In person



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