Customer Service

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

Job Summary: Key Responsibilities: Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines. Problem Solving: Communicate with customer to qualify as per client’s requirement and transfer call to the second level associate. Documentation: Maintain detailed logs of interactions and document any...

Job Summary: Key Responsibilities: Attend all inbound calls for any purpose related to Medical Travel Insurance like verification/ enquiry/ queries/ claim on the CRM. Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines. Problem Solving: Address customer complaints or issues and escalate to...

Handle incoming inquiries and outbound follow-ups for aircon installation and servicingCommunicate with Singapore-based customers in fluent English and Tamil/Malay (if required)Prepare and send quotations over WhatsApp and emailCoordinate with the installation team and update customers on timelinesMaintain customer database and follow-up schedulesBuild...

**Job Types**: Full-time, Fresher Pay: ₹18,795.45 - ₹32,290.64 per month **Benefits**: - Provident Fund Schedule: - Monday to Friday Supplemental Pay: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English...

JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...

**Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...

Handle incoming inquiries and outbound follow-ups for aircon installation and servicing Communicate with Singapore-based customers in fluent English and Tamil/Malay (if required) Coordinate with the installation team and update customers on timelines Maintain customer database and follow-up schedules Build rapport with leads and convert inquiries into...

**About Pentoz Technology** Pentoz Technology is a global innovation company at the forefront of digital transformation, offering services across mobile app development, AI, blockchain, web design, and emerging tech solutions. We’re passionate about creating smart solutions that empower businesses and elevate user experiences. **Job Summary** **Key...

We are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...