Customer Support Associate

1 day ago

Jaipur Rajasthan, India VGL Full time

We are hiring **Customer Support Associates** for our **US process**. This is a **blended role (Voice + Non-Voice)** where you will handle customer interactions across multiple channels.

**Key Responsibilities**:

- Resolve customer concerns with accuracy and empathy.
- Assist customers with product/service information and order-related support.
- Maintain records of customer interactions and ensure high-quality service delivery.

**Eligibility**:

- **Education**: Graduate/Undergraduate (any stream).
- **Skills**: Fluent communication skills in English (verbal & written) are mandatory.
- **Work Environment: Comfortable with night shifts (US timings).**

**Salary & Benefits**:

- **Salary: ₹27,000 - ₹35,000 per month**:

- **Additional: ₹5,000 Travel Allowance (TA)**:

- **Working Days: 5.5 days/week (as per US shift requirements)**:

- **Growth opportunities in a global work environment**

**Why Join VGL?**
- Be part of a leading global retail brand
- Competitive pay package with attractive benefits
- Great exposure to international processes

**Benefits**:

- Provident Fund

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Pay: ₹27,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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