Operations Executive
7 days ago
**Job Summary**
**Key Responsibilities**
- Plan, create, and manage international holiday packages and itineraries based on client preferences and budget.
- Coordinate with suppliers, vendors, and ground handlers across global destinations to confirm bookings and services.
- Ensure accuracy and timely delivery of travel documents, vouchers, tickets, and other essential details to clients.
- Handle pre-departure briefings and post-tour feedback to ensure client satisfaction.
- Monitor and manage tour operations, including daily follow-ups with vendors and clients to resolve issues.
- Maintain up-to-date knowledge of international travel trends, visa regulations, and destination highlights.
- Work closely with the sales team to support conversions through operational expertise.
- Handle emergencies and assist travelers with on-tour issues when required.
**Requirements**:
- Bachelor’s degree in Travel & Tourism, Hospitality, or a related field.
- 2-5 years of relevant experience in operations related to international holiday packages.
- Strong knowledge of popular international destinations, travel logistics, and itinerary building.
- Proficiency in using travel software, booking engines, and Microsoft Office Suite.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work under pressure and handle multiple tasks efficiently.
- Attention to detail and a customer-centric approach.
**Why Join Us?**
- Be part of a forward-thinking, innovation-driven travel tech company.
- Work on global projects that shape next-generation travel experiences
- Collaborative and inclusive environment that values growth and innovation.
- Flat hierarchy with direct access to leadership.
- Continuous learning through access to certifications, training, and development. Employee Benefits:
- Provident Fund (PF): Retirement benefits per statutory norms.
- Medical Insurance: Comprehensive coverage for employees
- Flexible Work Environment: o Monday to Friday: Work from Office (WFO)
- Saturday: Work from Home (WFH) o Sunday: Weekly Of
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹50,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have experience in Outbound Sales/Operation from Travel Industry
**Experience**:
- Travel planning: 2 years (required)
Work Location: In person
Expected Start Date: 25/08/2025
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